招聘行李员/门童 BELLMAN/WELCOME HOSTESS_三亚亚龙湾迎宾馆招聘信息-最佳东方

Assist with heavypackages, coats, suitcase, etc. beingalert to give assistance courteously and quickly, before having to be asked
及时有礼貌地迅速地在客人请求之前, 协助其搬运重量包裹,外衣,手提箱等等.
Maintain awillingness to please attitude and give undivided attention to any approachingguest
积极主动地接近客人以及为客人提供帮助.
Adhere to guestchecking in and checking out procedures pertaining to baggage handling
遵守客人登记入住和退房程序.
Welcome guests atthe main entrance, offering the greeting appropriate to the time of day takingparticular note of repeat guests and Priority Club members
在主要入口处迎接客人并向客人问好, 在适当的时候记录回头客人和贵宾.
Assist arriving anddeparting guests by opening and closing car and taxi doors
协助抵达客人和离店客人开或关车门.
Maintain a spotlessPorte Cochere and Drive way
保持车道畅通无阻.
Guide the guest tothe Front Desk and wait behind the guest during the check-in. Keep eyes on the Front Desk Clerk whoprovides the signal for you to step forward and receive the room and roomingbooklet from the Front Desk Clerk. Without delay, escort the guests accordingly.
指领客人到前台登记入住以及等候登记, 注意前台职员的招呼拿房, 不要延迟, 把客人护送到房间.
Be familiar withthe layout of the hotel and memorize the preferred route for escorting guests
熟悉酒店的平面图, 以最近的路线把客人护送到房间.
Room the guest inaccordance with hotel standards
根据酒店的标准安排客人.
Be familiar withthe lift workings and emergency stairs
熟悉运行电梯和紧急楼梯.
Provide informationto guests about the hotel facilities and services
给客人提供酒店的设备设施以及服务.
Provide guestservices and guidance
为客人提供服务和向导.
Learn and utilizenames of guests, especially repeat and long staying guests and routinely greetguests as they pass through the lobby, remaining alert to situations where hecan be of assistance to guests
记住客人的名字, 特别是长住客和回头客. 经过大堂时遇到客人时要向客人问好. 随时做好帮助客人的准备.
Keep the lobbyclean and tidy, informing the Concierge or Bell Captain if it needs majorcleaning
保持大堂干净整洁有序, 如果需要大型清理大堂通知礼宾部或行李生领班
Maintain a wellgroomed hair style and wear clean, shiny well polished shoes and a neat uniformwhile on duty
上班时保持头发,衣冠,鞋子整洁卫生.
Help otheremployees in department, replacing them temporarily when necessary
为本部门员工提供帮助, 在必要时临时顶替他们.
Keep the baggageroom clean and in order before going off duty on each shift
在下班之前做好行李房整洁干净并保持有序
Upon arrival ofnewspaper, prepare them and deliver them to guest rooms as assigned by the BellCaptain
在报纸送来之时, 服从行李领班的委派, 把报纸送到客房.
Use the Duty Log todocument matters of importance
把重要事件记入值班日志本里.
OperateCommunicates equipment
开动通信设备.
Arrange transportand coordinate luggage
安排运输和协调行李.
Manage the keysystem securely
安全地安排钥匙系统.

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