• 五险一金

 
·         Provide prompt, efficient and courteous services to guests, members and visitors
向客人、会员和来访者提供及时、高效和礼貌的服务。
·         Maintain Health Club facilities according to set standards of order and cleanliness
按照既定次序和清洁标准来维护健身俱乐部设施。
·         Report repairs and maintenance problems to supervisor
向主管汇报维修和保养问题。
·         Familiarize yourself with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information
熟悉酒店的设施、活动、设备、服务和其它相关情况，以便向客人提供准确信息。
·         Be knowledgeable about all hotel facilities in order to promote and sell them to guests
熟知酒店所有设施，以便向客人进行推销。
·         Ensure guests amenities, towels, linen and other guests needs have ample supply
确保充分供应客人的用品、毛巾、布草等。
·         Follow hotel procedures in relation to pool towel issue and retrieval
遵守酒店关于泳池毛巾的发放和回收的工作程序。
·         Liaise with inter-facing departments such as Laundry, Housekeeping and Engineering to provide great service
与关联部门，如洗衣房、客房部和工程部进行沟通，以向客人提供上乘服务。
·         Conduct activities and services for guest, members and registered children while giving proper instruction and safety reminders
为客人、会员和已登记的儿童开展活动与服务，对其做相关说明并提醒其注意安全。
·         Abide by rules and regulations and policies and procedures of hotel
遵守酒店的各项规章制度、政策和工作程序。
 
·         Conduct regular inspections of pool grounds to ensure cleanliness standards are maintained
对游泳池进行定期视察，以确保其达到清洁标准。
·         Apply correct charges to guests and visitors where applicable for use of pool, spa and gym, and post to room bill in accordance with procedure 
就游泳池、Spa和体育馆的使用向客人和来访者正确收费，并按照工作程序将费用计入房间账单。
·         Attend scheduled training
参加排定的培训活动。
·         Participate actively in employee activities
积极参加员工活动。
·         Adhere to specified hygiene and personal appearance standards
遵守规定的卫生和个人仪容标准。
·         Participate in activities concerning protection of environment
参加与环保相关的活动 。
·         Ensure only qualified persons such as in-house guests, members and guests who paid the entrance fee are allowed to use
确保只允许符合资格的人员使用相关设施，如住店客人、会员和交付入场费的客人。
aCCOUNTABILITY责任范围
Number of employees supervised –
管理的员工
Direct       N.A.
直接         无
Indirect      N..A.
间接         无
            
Key Metrics –
主要绩效指标
·         Completion of assigned tasks
完成分配给的工作的情况
 
Decision Making Responsibilities (Decision Rights) –
决策职责(决策权)
·         Within the authority as assigned for Hotel Band 9 role
酒店9级职权范围内的事宜
QUALIFICATIONS AND REQUIREMENTS任职要求
Required Skills –
技能要求
·            Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
·            Able to read and write English
能够读写英语

太仓华旭假日酒店，是太仓市凯丰置业有限责任公司与国际久负盛名的洲际酒店集团再次战略合作的精品酒店，由洲际酒店集团使用旗下最受欢迎的“假日”品牌经营管理。酒店位于市中心购物区，拥有237间豪华客房以及配套会议、餐饮、康乐等综合设施，旨在为顾客提供全新的放松体验。