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1. Handle all site inspections
引领所有酒店到访及参观
2. To handle all PR & communication matters for write-up such as medias / journalists visits or experience our property, photo shooting, experiences the property, host meals or drinks and etc from every channel(see attached procedure)
负责媒体/记者到访的接待,安排,照相,交流,酒店介绍等事宜3. Directs and controls the activities of all groups and function of Banyan Tee Lijiang & Ringha after contract signed for all corresspondence and issue appropriated documents to all dept.concerns
直接负责所有确定在丽江和仁安酒店的团队接洽,活动部署,合同签订和拟定给相关部门的文件通知4. Maintains supplies of brochure, slides and relevant collaterals, re-ordering when required
负责相关酒店宣传资料,CD文件的发放和备库5. Be a main contact person among Sales team (all regional) and all departments for all enquiries
是其他区域销售办公室及酒店内部各部门关于销售需求和疑问的主要联络人6. Be a host for meals for medias, fam trip, site inspection and potential groups
是媒体,参观团体或个人及潜在客户的主要接待7. To monitor and control use of hotel meeting facilities and venue for events both for internal & external guests
主要负责及控制酒店会议设施和各种内外活动的安排和使用8. To create Mini SOP for getting smooth and clearly in procedure of work in both internal & external department
拟定小型工作步骤以确保对内对外工作流程的清晰流畅9. Attend all appropriated training for supervisor level
参与主管级的相关培训10.To keep comprehensive records of all training activities and maintain efficient administration within the department preparing and submitting operational reports on time
负责培训活动的记录存档和部门内部的相关行政工作并按时准备相关工作报告11.Update information from website and filing
更新和填写网上酒店信息12.Be a main contact person for all dept for Sales issue
是对接酒店其他各部门关于销售事项的主要联络人13.Distribute all necessary & update information to all Sales
向所有区域销售办公室建立和更新酒店信息14.Prepare Sale tools
准备相关销售材料15.Handle monthly report
负责上交月度报告16.Handle walk-in guests for F&B purpose (Group only)
接待关于团队用餐的临时客人17.Control collaterals stock for all dept use
控制酒店相关部门使用宣传资料的库存18.Handle to place an order for collaterals by quarterly
负责季度性的发放宣传资料19.Create internal breakdown for wedding package, meeting package and etc
负责创建婚礼,会议,主题晚会等活动的成本划分20.Update news or BTLJ & RG feature in magazine, newspaper or etc
负责更新丽江悦榕庄和仁安悦榕庄在杂志,报纸等没底宣传的相关新闻21.Responsible for overseeing the activities of all in house groups ensuring events are executed as planned and customer expectations are met
负责在住团队的所有活动,保证团队活动顺畅并能够满足客户的期望
22.Provides lead and information to the relevant sales & marketing offices regarding business potential, competitor activities and new products, services and activities within hotel
对相关的销售办公室提供酒店的潜在客户,竞争对手,新产品,服务和活动等信息23.Prepare and issue client proposal letters, thank you letters and any additional corresspondence as necessary
拟定客户合同书,感谢信和其他必要的文件
24.Act as a hotel's representative to present product to reach the positive decision from clients
代表酒店对客户展示酒店的产品和服务25.Convince and recommend the place in hotel for meals during period of stay, propose menu choices to match with guest's requirement and theme, entertainment, special gift which get along with their purpose of visit
根据客户团队性质销售和推荐酒店内相应的用餐地点,菜单,娱乐活动,特殊礼品等信息以满足客户需求26.Liase with all Sales and Marketing offices and hotel operations regarding organizational aspects of meeting groups and functions to ensure the successful of planning and execution of these events
与所有销售办公室密切合作了解客户的需求,保证活动有序策划和顺利实施27.Assist in the maintainance of efficient administration, preparing and submitting reports on time as directed
协助相关行政工作的有效保持, 直接按时上交相关报告28.To solve the problem of all client's issuing to be reached the most satisfaction at all times
协调解决客户问题以便达到客户的最大满意度29.To ensure that myself and subordinator keep presenting the warmth welcome and offer excellent hospitality/services to all clients
确保个人和团队提供所有客户最真诚和高质的服务30.Conduct training and update hotel information and what's going on in hotel to subordinators
更新酒店信息和组织相关培训
Banyan Tree Hotels and Resorts, Singapore is a leading upscale resort owner, developer and operator in the Asia Pacific with a number of highly acclaimed and multiple award-winning resorts and spas, branded in Banyan Tree, Angsana and Colors of Angsana throughout the region. To date, the Banyan Tree Group manages and/or has ownership interests in resorts and hotels, spas and retail galleries and golf courses.新加坡悦榕度假酒店集团是全球顶级的度假酒店品牌,于1994年成立于泰国普吉岛,目前在全球范围内拥有悦榕、悦椿及乐古妠假日俱乐部三个顶级品牌、以及SPA中心、悦榕精品店和高尔夫球场,并荣获了100多项酒店行业大奖。 Banyan Tree Lijiang, Yunnan adjacent to Shuhe Old Town, Lijiang, is 40 minutes from Lijiang airport and 15 minutes from Dayan Old Town. At over 2,000 meters above sea level, the hotel lies just south of the 5,596 meter Jade Dragon Snow Mountain. 云南丽江悦榕酒店紧邻丽江市束河古镇,距离丽江机场40分钟车程;距大研古城15分钟;酒店海拔2000米以上,坐落于海拔5596米的玉龙雪山南侧。