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1. Update training notice board with all information on “what is happening in and outside hotel” and training information.
更新培训告示栏上所有关于酒店内部及外部的新消息和培训信息。
2. Organize reward and certification programs.
组织奖励及证书计划。
3. Keep records of each individual TM on every training he/she attended of the hotel.
保存每位员工的参加培训记录。
4. Organize in coordination with HRM and Department Heads’ approved cross-training .
组织协调人力资源部经理和部门经理批准的交叉培训。
5. Coordinate departmental cross-training.
协调部门间交叉培训。
6. Facilitate total quality management.
实行全面质量管理。
7. Manage training and development.
管理培训和发展。
8. Develop strategies which address hotel guidelines and Human Resources policies on training and development.
发展关于确定酒店宗旨和人力资源关于培训和发展的政策的战略。
9. Develop plans to conduct needs analyses and in-house training on a regular basis.
定期进行培训需求分析和酒店内培训。
10. Design and maintain hotel training records or legislative on a regular basis.
定期制订并保存酒店培训记录。
11. Develop tools and systems to ensure training and development programs meet the hotel’s objectives.
制订工具和体系保证培训和发展计划达到酒店目标。
12. Ensure that training and development are integrated into business plans and budgets, and
Target goals are been identified and monitored.
保证培训和发展与经营计划、预算相结合,明确并监督计划目标。
13. Take part in the preparation and planning of Training Department goals and objectives.
参与准备和计划部门目标。
14. Monitor the implementation of quality management systems.
监督实施质量管理体系。
15. Assist with the management of department cost control.
协助管理部门成本控制。
16. Prepare and manage Training Department budgets.
准备和管理部门预算。
17. Monitor, analyze and report variations from the budget.
监督、分析和报告预算的变动。
18. Coordinate work operations within the department.
协调部门内部工作。
19. Develop performance standards for operations in the Training Department.
建立部门内部工作表现标准。
20. Assess work operations and prepare plans to implement change when required.
评估工作表现,在必要时制订调整计划。
21. Facilitate multiskilling.
促进多技能培训。
22. Manage TMs training and development using the Hilton and Hilton Human Resources Management System.
运用希尔顿品牌人力资源管理体系管理员工培训及发展。
23. Manage the planning and delivery of orientation programs.
计划及实施入职培训计划。
24. Implement TMs performance appraisals.
执行员工工作表现评估。
25. Provide ongoing advice and support to team members under your supervision.
为下属员工提供建议和支持。
26. Supervise TMs performance.
指导员工工作表现。
27. Implement appropriate management practices that provide team members motivation and communication.
实施适当管理方法以激励员工并促进沟通。
28. Set team goals in consultation with team members according to hotel/department goal, policies and practices.
根据酒店/部门目标、政策和实际情况与团队成员共同设立团队目标。
29. Maintain personal presentation to hotel and Hilton standards.
根据酒店及希尔顿集团标准保持个人形象。
30. Ensure all reporting and servicing deadlines are met in a timely basis.
保证按时完成所有报告和服务。
31. Manage the completion of monthly and ongoing training reports.
管理完成每月及正在进行的培训报告。
32. Provide information as required regarding training records and attendance.
需要提供培训记录及出勤情况的相关信息。
33. Assist all departmental trainers if necessary with their training.
必要时协助所有部门训导师的培训。
34. Deal effectively with guests and workplace colleagues from a variety of cultures.
与不同文化背景的客人和同事进行有效沟通。
35. Be aware of duty of care, and adhere to occupational health and safety legislation, policies and procedures.
执行健康及安全法规、政策及程序。
36. Adhere to the hotel’s security and emergency policies and procedures.
执行酒店安全及紧急情况政策及程序。
37. Be familiar with property safety, current first aid and fire emergency procedures.
熟悉酒店安全、急救及消防紧急情况程序。
39. Maintains the highest standard of personal professional image, conduct, knowledge and skills related to the job responsibility.
维护最高的专业个人形象。
40. Maintains professional business confidentiality.
保护商业机密。
41. Performs any other duty as assigned by the Department manager.
执行任何工作任务都像执行部门经理下达的任务一样。
常州新城希尔顿酒店于2014年10月22日揭幕迎宾,是首家入驻常州的国际连锁五星级酒店。酒店以“让每一位客人倍感关怀重视及尊重”品牌理念,演绎享受旅程,极致体验新定义,让每一位客人都感受到热情好客的温暖。Hilton Changzhou was opened on October 22, 2014. It is the first international chain five-star hotel in Changzhou. With the brand concept of "let every guest feel more care, attention and respect", the hotel interprets the journey of enjoyment and the new definition of extreme experience, so that every guest can feel the warmth of hospitality.酒店坐落于武进区中心地带,地理位置极其便利,坐拥地铁 1号线双出口,毗邻多个购物广场,周边娱乐项目丰富多样。The hotel is located in the center of Wujin District. It is located in the center of Wujin District. It has double exits of Metro Line 1, adjacent to many shopping malls, and has rich and varied entertainment projects.酒店拥有299间现代化的客房和套房,房间内的全景落地窗可令宾客俯瞰整座城市的风光 。5间风格迥异的餐厅与酒吧,完善的会议、宴会设施及健身设施,一应俱全的配套服务充分满足宾客商务休闲的需求。With 299 modern guest rooms and Suites, the panoramic French windows in the rooms give guests a panoramic view of the city. Five restaurants and bars with different styles, perfect conference, banquet and fitness facilities, and all kinds of supporting services fully meet guest business and leisure needs.我们着力打造由酒店精英组成的杰出团队,诚邀您的加入!酒店将为您提供完善的福利、卓越的培训和广阔的发展空间。We strive to create outstanding team composed of elite hotel, we sincerely invite you to join us!The hotel will provide you with perfect benefits, excellent training and broad space for development.我们的福利Our BenefitsA.配有空调、电视及网络的员工公寓,距酒店步行仅5分钟 Equipped with air conditioning, TV and InternetB.齐全的床上用品 The complete beddingC.自助式洗衣房 Self-service laundry roomD.健身娱乐设施 Fitness entertainment facilitiesE.丰富多彩的员工活动 Various of employee activitiesF.集团内部酒店入住及餐饮员工价 Team Member benefit Room & Food&BeverageG.紧邻地铁1号线长虹路站 Adjacent to subway Line One 我们的培训及发展Our Trainning and DevelopmentA.各种形式的语言及工作技能培训 Many kinds of languages and job skills TrainningB.希尔顿网络大学 Hilton Worldwide UniversityC.继任人发展计划 Success PlanD.人才培养计划 Talent planE.国内外姐妹酒店内部工作调转机会 Internal hotel transfer opportunity招聘时间:周一至周五 9:00-17:00招聘地点:常州新城希尔顿酒店(常州市武进区虹北路68号)交通:乘地铁1号线至长虹路站或69、74、75、319、320、501、B11、H4路至新城南都站下车后步行100米Interview Time: 9:00-17:00 From Monday to FridayInterview Place: No.68 Hongbei Road Wujin Area Changzhou CityTraffic: Subway Line One or NO.69、74、74A、74B、75、319、320、501、B11、H4 to Xincheng station.