Here’s To Your Journey with Sheraton Grand Macao Hotel, Cotai Central.
Sheraton is one of Marriott International’s 30 renowned hotel brands. As the world’s leading hospitality company, we offer unmatched opportunities for associates to grow and succeed.  We believe a great career is a journey of discovery and exploration.  
 
The Sheraton Grand Macao Hotel, Cotai Central located at Estrada do Istmo. s/n, Cotai, Macau SAR, P.R. China is currently hiring a Manager, Guest Experience and VIP Services. 

Responsibilities include:
 To be accountable for incremental revenue opportunities within the Food and Beverage and Wellness Departments with specific focus on up-selling strategies, customer satisfaction, guest loyalty and data base management. To provide leadership and be responsible for combined complex revenue goals that will boost departmental profitability and create repeat business opportunities. To assist the Marketing and Operations Teams in the creation and execution of events and promotions to a broader market. To provide assistance and help the venues’ managers throughout specific events to ensure flawless execution.
 
 Job Requirements:
 - High school or equivalent education required.  Bachelor’s Degree in Hotel Management preferred.
- Able to speak, read, write and understand the English & Chinese.  Additional knowledge of other languages is also an advantage.
- Firm Management ability with High influencing & upselling skills.
- Strong organizational and operational skills. Good knowledge on Food & Beverage products, worldwide and local regional trends.
- Excellent communication skills, both verbal and written.
- Background in business/product development, market penetration, guest relationship Management and understanding of locality.
- Two to three years in a similar Management position or role.

To apply now, go to: www.marriott.com/careers; or send your CV to macau.hr@sheraton.com; or contact us at 8113 3333.

For more information on recruitment, like our Facebook page @SheratonGrandMacaoCareers

So, we ask, where will your journey take you?

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

加入喜来登酒店大家庭，您就成为了其全球社区的一员。 自 1937 年起，我们一直就是人们相聚和联谊的地方。  在全世界 400 多个社区，喜来登的员工无一不创造出了亲切的归属感。我们通过精彩的体验和贴心服务欢迎四方宾客。  如果您是一名热衷为宾客提供称心体验的团队协作者，我们建议您在喜来登酒店探索自己的下一次职业良机。开始您的冒险旅程: www.marriott.com/careers;或把简历发送至macau.hr@sheraton.com; 或致电招聘专线8113 3333