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- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
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-Know the brand & ensure to be fully aware of it
-Always adhere to Starwood policies
-Ensure that all associates comply with the grooming and uniform standards.
-To ensure all Butlers adhere to the privacy rights of all Guests.
-To monitor VIP arrival and greet guest when is needed.
-Implement the core values towards the operation.
-To anticipate critical periods of the day and plan alternative solutions to best expedite these situations.
-To keep all the files in the department updated.
-Be positive and ensure to share your good thoughts about St. Regis & Starwood.
-Fully aware of the brand standard and ask question from the superiors if it is not clear.
-Know well and share the details about the brand. Make sure to share Starwood property information and properties with internal / external customers.
-Fully aware of the SPG program.
-Identify the SPG guests and develop support to offer personalized service for Starwood preferred guests.
-Review arrival information on a daily basis, VIPs, regular guests, Starwood Preferred Guest, long staying guest, groups, special requests etc. Follow up with relevant department.
-To prepare the monthly inventories for the items used in butlers department.
-To establish level for supplies and equipment. To complete requisitions to replenish shortage or additional items needed for the anticipated needs.
-Assist to prepare weekly work schedule in accordance with staffing guidelines and labor forecasts.
-To conduct spot checks to each pantry.
-To collect guest preferences from the butlers.
-To ensure all closing duties are completed before staff signs out.
-Provide transportation service when business requires. When performing the transportation service, strictly comply with service standards and local traffic laws and regulations.
成都瑞吉酒店位于恒大广场(太升南路商业区中心)由恒大集团开发,总投资达到人民币45亿元,项目将建设成为集都市购物中心、甲级写字楼、超五星级酒店、高级公寓于一体的大型综合性商业物业,甲级写字楼将建设成都首个屋顶直升机停机坪。酒店拥有包括38间套房在内的279间客房,最小使用面积65平方米的客房,其中总统套房面积达到325平方米,并拥有功能会议室、大宴会厅、健身中心、SPA、游泳池、酒吧、特色餐厅等设施。瑞吉品牌特色的专职管家服务将为所有客人提供量身定制的服务,创造完美无瑕的奢华体验。成都瑞吉酒店作为瑞吉品牌登陆中国西部的首家旗舰店,已于2014年9月4日盛大开业,我们将为所有有志于在高星级酒店长期发展的员工提供具有竞争力的薪资福利以及系统的入职培训和岗位培训。St. Regis作为全世界奢华酒店标杆品牌,将为员工提供全面细致的专业技能培训和职业规划,拥有跨部门培训以及内部提升机会,为您提供实现酒店职业经理人梦想的舞台,期待您的加入!地点:成都市青羊区太升南路(恒大广场)瑞吉酒店员工通道负二层(请携带身份证在保安处登记)招聘咨询电话:028-62830516(周一到周五)交通:1、公交车55路、56路、98路、99路至顺城大街南; 公交车3路、18路至太升南路站; 81路、58路、4路、8路至总府站下步行约10分钟至恒大广场2、地铁1号、2号、4号线天府广场站下步行15分钟至恒大广场