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1.Directs and Co-ordinate overall activities of the Front Office.
监督指导前厅部的整体工作。
2.Is responsible for all matters pertaining to lodging and especially for the well being of the guests from their arrival to their departure. Manages and organizes a team whose duty is to receive the guest, inform him all throughout his stay in the hotel.
负责有关住宿方面的所有事宜,特别要使房客高兴而至,满意而归。管理和组织一支精良的员工队伍,其职责是在房客住店的整个期间内提供招待及信息传递工作。
3.Be responsible for all Front Office areas: Reception, Executive Club, Concierge, Call Center, Connectivity Lounge and Transportation.
负责前厅部及其所属部门的运行工作包括: 前台,行政俱乐部, 礼宾部,话务部,互联中心及车队。
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