• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 包吃包住
• 管理规范
• 凯悦关爱
• 进修发展
• 丰富活动
• 免费住房

 
帮助做部门政策 &程序的详细操作手册发展和维护, 确定年度检讨正确地反映任何的变化，区分操作表现的程序和标准。
Assists with the development and maintenance of a detailed Departmental Operations Manual that reflects Policies & Procedures, work processes and standards of performance within the Division.  Ensures annual review to accurately reflect any changes.
帮助做年度房间商务计划的准备，确定完全酒店计划上的商务目的和职员提出的需要
Assists with the preparation of the annual Rooms Business Plan, ensuring Divisional Objectives fully address business objectives of the Hotel and needs of employees.
帮助部门经理准备和更新正常的预算，确定目标被达到，而且费用有效地被控制。
Assists with the preparation and regular update of the Housekeeping Departmental Budget, in close cooperation with the Housekeeping Manager, ensuring targets are met and costs are effectively controlled.
常规地检测确保适当的处理和控制客人的遗留物品。
Constantly monitors and ensures the proper handling and control of lost and found items.
监督外聘清洁公司清洁工人的适当工作任务，对契约房子区域的窗户、公区的卫生是否做到位。
Ensures proper work assignments to the contract cleaners of windows, public and back of house areas.
监督虫害防治，植物租摆和晚间维护合同服务商的工作质量，工作效率和工作专业性。
Ensure proper work of the service contractors of pest control and plant rental, supervise the service quality, efficiency and profession.
确保清洁设备供应商根据合同的售后服务条款对清洁设备进行定期的维护。
Ensures after-sale service execute by cleaning equipment supplier periodically according to contract indicates, ensure the equipments have proper maintenance. 
将指导原则及核心价值高效传达给所有层级的员工。
Effectively communicates guiding principles and core values to all levels of employees.
参加所有有需要的会议
Attends and contributes to all Meetings as required.
确保任何时间都提供礼貌且专业的服务
Ensures all employees provide courteous and professional service at all times.
以礼貌、高效的方式处理客人及员工的要求，遇到投诉或问题，如果不能马上找到解决办法，则进行汇报，并给予迅速追踪。
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solutions can be found.
从在职员和劳资关系的法令立法中了解并严格遵守员工手册中的规章制度，及酒店关于防火、卫生、健康和安全的制度
Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Employee Handbook and the hotel’s policies concerning fire, hygiene and health & safety.
积极地参与福利、安全, 发展并提供忠告、商议及有效回应职员。
Is actively involved in the welfare, safety, development and well-being of employees providing advice, counselling, truthful and diplomatic feedback.
确保高水准的个人形象和仪容仪表
Ensures high standards of personal presentation & grooming.
与客人和同事保持基于良好工作关系的接触。
Maintains positive guest and colleague interactions with good working relationships.
总是练习有责任的管理和行为且积极地表现酒店经营团队和 Hyatt 国际的精神。
Exercises responsible management and behaviour at all times and positively representing the Hotel Management Team and Hyatt International.
根据酒店、行业和公司的指引，回应需求、改变，执行任何合理的任务及额外职责
Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.
确保每日、每周、每月和特别的工作计划被准时地完成并追踪
Ensures that all daily, weekly, monthly and special project working schedules are completed punctually and followed up.
确定所有的职员掌握客人的隐私并全力保护。
Ensures all employees practice the utmost protection of guests’ privacy and confidentiality.
灵活并接受在房务部内的部门及其它部门的轮换工作。
Be flexible and adapt to rotate within the different sub departments of the Rooms Division or any other Department.

徐州苏宁凯悦酒店坐落于城中最高的地标性建筑-高达266米的IFC国际金融中心顶部，视野广阔，可将徐州市区及云龙湖的美丽景观尽收眼底。酒店周边交通便捷，宾客可轻松前往市内各大景点及商业区，35分钟车程便可抵达徐州高铁站。酒店拥有344间客房，位于IFC国际金融中心的43层至59层，内部设计以徐州名胜云龙湖为灵感，以天然材料打造装饰细节。房间内均设有免费无限网络以及65寸智能电视，套房内增配咖啡机，为客人提供既高效又舒适的便捷体验。酒店内设四间餐厅及酒吧，位于60层的享悦中餐厅是徐州最高的中餐厅，典雅的空间内处处彰显着汉朝文化的精妙细节；42层的咖啡厅仿佛美食市集，提供各国美食；同层大堂酒廊供应下午茶及轻食。酒店配有2445平方米的活动空间，五层的无柱大宴会厅面积达1100平方米，另外9间设备齐全的沙龙厅，面积从58至165平方米不等，可满足客人不同的会议宴会需求。