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Job Objective
Responsible for the pressing, dry cleaning and presentation of guests dry cleaning garments
Main Responsibility
Prepares guest pressing and dry cleaning/ Washer as requested in accordance with hotel presentation standards
Spot and dry clean/Washer/ pressing all uniforms
Uses all dry cleaning/ Washer/ pressing equipment
Uses spotting boards
Attends to pre-coating and sledging
Using pressing equipment
Use appropriate chemicals when pressing
Maintain chemical supplies
Prepare requisitions for depleted supplies
Check guest items on receipt for damage and record any findings
Maintains dry cleaning/ Washer equipment in good condition and ensures regular servicing
Maintains working area and equipment in proper state of cleanliness and repair
Reports guest complaints to superior immediately
Complies with Hotel’s health, safety and hygiene policies and adheres to conduct personal grooming and hygiene standards
Attends meetings and training sessions as required
Complete other responsibilities as assigned
Specific Requirements
Experiences: equivalent combination of education and experience.
ABILITY: Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
工作目标
负责工作计划、对工作的控制和协调及所有洗衣房员工的工作安排,以及所有客洗物品、酒店清洗物品和干洗工作
主要职责
时刻保证所有洗衣设备和工作环境最高程度地清洁和维护
与工程部一同跟进任何机器的维护和维修
既有效又友善地对待顾客的投诉、要求和询问。
阅读值班日记以保证所有行动都根据工作或要求完成。
与布草房员工协调保证所有员工的制服安排准确并及时。
与餐饮部协调其布草需求量。
每天检查洗衣房的工作质量。
每天察看主管的检查表格以保证正确处理所有客人的物品。
参加每日或每周销售例会并汇报销售成果及提出建议
保证洗衣、干洗、熨衣工作的最高质量并保证整个部门最大化的盈利。
岗位要求
学历要求: 大学学历以上(相关专业优先)
资历要求: 4星级或5星级国际性饭店同等职位工作的经验。
个人素质: 通过发挥个人的好学精神确保所有员工都具有同样的铂尔曼精神
个人能力:思路开阔,个性开朗和积极向上