招聘宴会服务主管_欧韵（法国）酒店集团招聘信息-最佳东方

岗位职责
1.班组的日常管理
(1)参加宴会厅经理召开的工作例会，了解每日的宴会安排情况并向本班组传达；
(2)每日宴会前，根据宴会预定情况向服务员布置具体的岗位任务；
(3)根据宴会预定情况，合理安排员工排班，保证所举办宴会能够合理、有序地展开。
2.宴会的过程管理工作
(1)在宴会厅经理的指导下，做好宴会设计、现场布置，督导服务员做好宴会前的摆台、清洁卫生、服务用具供应等准备工作；
(2)督导服务人员按照客人要求提供优质服务并尽量满足客人的特殊要求；
(3)督导服务员协助宴会主办方做好客人的接待工作；
(4)关注客人用餐状况，适时征询客人的意见、建议，及时处理客人投诉及突发性事件并向宴会经理汇报；
(5)及时组织本服务区域的清洁、整理工作；
(6)宴会结束，清点厅房内物品及设施、设备，检查各厅房的宴会收尾的卫生清洁情况。
3.人员管理
(1)根据安排，对服务员开展相关的业务培训，不断提高服务员的服务技能与技巧，做好餐厅人才的开发和培养工作；
(2)在宴会厅经理的指导下，做好服务员的考勤、绩效评估工作。

岗位要求
1.学历及专业知识：高中以上学历，具有营销学和服务心理学等专业知识
2.工作经验要求：两年以上同岗位工作经验
3.个人能力及其他特殊要求：具有良好的工作计划能力、信息沟通能力、处理顾客投诉和解决问题的能力

重庆文悦（法国）度假酒店由中国龙头企业华西希望集团与欧韵（法国）酒店集团共同投资运营，按照欧韵（法国）酒店集团大中华区旗舰店打造。酒店坐落于重庆市合川区最繁华路段，面朝三江汇合，毗邻国家级风景区—钓鱼城、文峰古街、涞滩古镇等知名景点。酒店综合体整体建筑面积共计7万平方米，将于2017年全面开业。酒店设计装潢采用法式现代简约风格、以法式现代浪漫主义为基调，风格典雅。目前已开放的B座拥有132间全江景标准五星客房，商务会议室，全江景空中吧，甲级写字楼。即将开业的A座拥有奢华五星客房；千人江景双宴会厅（国际会议中心）；精品商场；大型空中温泉；空中江景娱乐汇（含东南亚SPA、空中无边际泳池、运动健身泉馆、天际酒吧、顶级KTV、极吧等）；亚洲美食荟等；作为重庆乃至西南首家国际城市度假综合体，是宾客下榻重庆北的首选之地。Orion International North of Chongqing, as the first flagship hotel in Greater China of Orion Hotels and Resorts (France)，is owned by China's leading enterprises, Huaxi Hope Group and the Orion Hotels and Resorts (France).Our hotel is located in the world-renowned historical and cultural city - Chongqing, Hechuan district, which is facing the three rivers confluence with fantastic river view, nearby commercial shopping center, and adjacent to the state-level scenic spots as the Diaoyu Castle, WenFeng Ancient Street and Laitang Ancient Town etc.The construction area of this Hotel complex with two Towers is about 70000 square meters, and it will be fully opened in 2017. Our hotel is uniquely designed with French contemporary and contracted style, and decorated with French modern romance and elegance. Our Hotel Tower B features 132 five-star Level guestrooms with great river-view including Deluxe Twin and King Bed rooms, and Suites. It contained with business conference rooms, river-view Sky Lounge and has high-grade office floors for rent. Our Hotel Tower A will be open soon later. There are some luxurious guestrooms; over 2300 square meters' multi-function conference hall and meeting rooms are equipped with meeting facilities. There are Boutique and souvenir stores, large and high-rise hot spring and entertainment functional outlets, as Southeast Asian style SPA, Swimming pool, Fitness Center, Sky bar, KTV and delicious Asian food etc.As the first International Hotel & Resort and Recreation Complex, this is the first choice for guests to stay at the North of Chongqing.