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Responsibilities
1. To understand the nature of the competitive market, to research and compile intelligence on selected markets and accounts so us to understand the buying behavior of customers and the criteria for hotel selection.
2. To be extremely well versed on the facilities and benefits of Rosewood Beijing as they apply to individual market segments.
3. To be fully conversant with all business units within the hotel, and be comfortable in presenting the core unique selling propositions for each unit.
4. To plan sales call activity to optimize revenue conversion based on key selling priorities determined and agreed with the Director of Sales.
5. To act as a positive role model and ambassador of Rosewood Beijing and Rosewood Hotels and Resorts in keeping with company standards and expectations.
6. To capture timely and relevant customer data in appropriate Sales databases.
7. To share important account updates with members of the hotel team including other departments so that key personnel have important feedback on the current status of accounts.
岗位职责
1. 了解市场的竞争,调查总结市场需求,了解市场客户需求及对酒店的选择标准。
2. 细致了解北京瑰丽酒店设施,将酒店正确的信息传达给潜在客户。
3. 掌握内外商务活动,积极展示酒店核心价值。
4. 与销售总监协作组织销售人员根据销售的重点拜访客户,审核销售代表的走拜访计划及拜访记录。检查销售代表的工作,完成季度销售任务。
5. 积极向上,以北京瑰丽酒店的标准时刻保持自己的形象。
6. 积极宣传酒店服务和设施,树立酒店形象。
7. 与酒店其他部门分享重要客户的最新进展,听取领导对事件进展的回馈。
Qualifications
1. Educated to High Shool Diploma, minimum 3 year experiences on the same position.
2. Solid experience in luxury hotel sector with an understanding of key markets.
3. General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
4. Language: Required to speak, read and write English.
任职资格
1. 大专以上文化程度;3年以上同岗位工作经验。
2. 有奢华酒店工作经验,了解市场。
3. 能够准确,迅速,细致的完成本职工作;头脑清晰,有很强的组织理解能力,能够很好的安排工作先后秩序,了解客人的需求,能与团队很好的合作,解决问题。确保客人与酒店信息的私密性。
4. 英语听说读写熟练。
ROSEWOOD BEIJING 北京瑰丽酒店Opened Autumn 2014, the 282-room Rosewood Beijing is located in the central business Chaoyang District, opposite the iconic CCTV Tower. It will offer more outdoor space than any other luxury Beijing hotel and residential-style rooms amongst the largest in the city. Seven restaurants and lounges will serve authentic international cuisines amidst innovative design style. As the first China property for Rosewood Hotels & Resorts, the Beijing hotel will spearhead Rosewood’s ambitious Asia expansion plans.北京瑰丽酒店拥有282间客房,已于2014年秋季精彩亮相,该酒店地处北京朝阳商务中心地带,与京城的地标 - 中央电视塔毗邻相望。较之北京的其它豪华酒店而言,瑰丽酒店打造更多户外景观,客房的布局与设计以居家风格为主,在京城可谓首屈一指。酒店内有七间设计新颖的餐厅与酒廊,提供地道的国际风味美食。北京瑰丽酒店将开启瑰丽在亚洲的拓展计划。视频:p.youku.com/北京瑰丽酒店