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• Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review
分析酒店整体的和各部门的培训需求,针对需求制定策略,用培训业务计划书的形式呈交给总经理和行政委员会审阅。
• Familiarize yourself with the IHG HR and Training Standards, localizing where necessary
使自己了解洲际酒店集团人力资源和培训的规范,必要之处进行本地化处理。
• Monitor the progress of the Training Business Plan for each department tot ensure that the training objectives are being achieved
监督每个部门培训业务计划的进展,确保实现培训目标。
• Maintains all hotel training records
保存酒店全部的培训记录。
• Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective
• 与部门领导一起设计、制定和执行能夠符合具体的部门要求的培训计划,确保培训课程方案的制定,以及培训的有效性。
• Use IHG benchmarks to monitor success of training programs and amend your efforts accordingly. Eg: ESPS, GSTS, achievement of budget, etc
利用洲际酒店集团的基本测量标准监测培训计划的成果,并进行相应的修改。如ES,顾客满意指标(Heartbeat),预算完成情况等。
• Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs
确保部门领导遵守自己的职责为员工提供有关部门规范程序的培训。
• Update and monitor Heart of House, spread hotel culture
负责心灵家园的更新和监督工作,传递企业文化。
• Produce monthly training reports for your Manager and the General Manager including为上级经理和总经理编制以下月度培训报告。
• Liaise with other IHG Training Managers to share experiences and resources
与洲际酒店集团的培训经理们保持联系,交流经验,交换资源。
• Maintain current information and records of suppliers of training resources and materials
更新培训资源和资料供应商的信息和记录。
• Regularly communicates with staff and maintains good relations
定期与员工交流思想,保持良好的员工关系。
• Organize staff activities and team building
组织酒店员工活动和团队建设活动。
• Promote hotel and brand recognition in native place. Encourage employees to participate positively in local communities’ activities
提升酒店与品牌在本地的知名度,鼓励员工积极参与本地社区活动。
宜宾鲁能皇冠假日酒店公开招聘日面试时间:周一至周五10:00-16:00应聘者请携带身份证原件及复印件、证件照一张前往酒店人力资源部(由酒店后门进入员工通道,前往负一层人力资源部办公室)联系方式:宜宾鲁能皇冠假日酒店 人力资源部电话:0831-8180000转人力资源部 邮箱:hr@cpyibin.com 地址:中国四川省宜宾市叙州区睦邻路10号交通指南:可搭乘9路,17路,18路,26路公交车至叙州区南岸西区睦邻路下车宜宾鲁能皇冠假日酒店由洲际酒店集团管理,由宜宾鲁能开发(集团)有限公司投资兴建,位于四川省宜宾市叙州区睦邻路10号。酒店拥有249间客房,中式和西式餐厅及多功能会议室,室内游泳池和健康房等设施,为宾客奉上诸多选择,更带来休息与放松之地。