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§ Ensures professional Sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies.
确保拜访客人的专业性:运用凯悦的顾问式销售原则和市场营销分析报表工具理念。
§ Carefully plans Sales Calls into defined objectives.
根据既定的目标来计划拜访客人。
§ Maintains a detailed knowledge of hotel facilities, features and services.
保持对酒店的设施设备,特征和服务有具体的了解。
§ Conducts extensive competitor researches and maintains excellent Product Knowledge of the Hotel.
对竞争对手进行密集的调查,对其酒店产品知识有这透彻的了解。
§ Systematically and efficiently calls on existing and potential clients within location and reports findings and opportunities to the Associate Director of Events.
系统而有效地拜访现有的和潜在的范围之内的客户,把所得的发现和机会整合成报表并上交给会议宴会销售副总监。
§ Pre-qualifies and targets major Companies and Government Departments, utilising Catering database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share.
预先调查并设定主要的公司和政府机关目标,利用宴会的数据库和发展适合而有效的销售策略,从而扩大酒店的市场份额。
§ Ensures a high level of exposure for hotel through direct sales solicitation of telephone contact and written communications.
通过直接的销售电话接触或书信沟通,维持酒店高度的公众知名度。
§ Professionally conducts routine telemarketing activities to identify new business opportunities.
专业地进行日常电话销售,寻求并确定新的生意机会。
§ Meets and greets VIP guests upon arrival / departure.
欢迎欢送贵宾。
§ Conducts regular Market Surveys and Competitor Researches.
进行定期的市场调查和竞争对手调查。
§ Plans and makes Sales trips to Companies and Government Departments which is our current and potential clientele to explore into new Catering business opportunities.
计划并执行对有潜力的公司和政府机关的拜访,开发新的宴会商机。
§ Entertains and conducts site inspections to relevant Companies representatives / Government officials / delegates whenever required.
有需要时,宴请或带相关公司的代表或政府官员参观酒店。
§ Establishes strong contacts to source for information in regards to companies and government functions / events.
建立强大的联系信息库,以便开发关于公司或政府活动/宴会的商机。
§ Implements all Events sales action plans related to responsibility areas as outlined in the Marketing plan.
根据年度市场营销计划上标明的个人负责区域来执行宴会销售活动计划。
§ Achieves the monthly and annual personal target and the Events Sales revenue.
完成每月和年度个人目标和宴会销售预算。
§ Liaises and works closely with the related operation departments ensuring guests requests and expectation are being met.
与相关的运营部门保持良好的协调和合作关系,确保满足客人的要求和期望。
§ Gathers guest comments and provides feedback to the Food and Beverage, both Kitchen and Service ensuring that the quality of the products and services are consistent with guest requirement and expectation.
收集客人的评论并将之回馈餐饮部和厨房,确保产品和服务的质量与客人的要求与期望一致。
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