招聘中餐厅副经理 ASST CHINESE RESTAURANT MANAGER_杭州康莱德酒店招聘信息-最佳东方

• Reports to outlet as scheduled, in uniform, eat, clean and ready to work
根据排班准时上班，准备工作之前需已用毕餐，换好工装，一切就绪。
• Must know the entire outlet schedule, have to know which waiter, supervisor is working and assign them side work duties.
必须熟知整个部门的工作计划，以及每个员工和主管的工作，并为其分配其他工作。
• The Outlet Manager餐厅经理
a) Must know menu items as well as drink list
必须熟知所有的菜单和酒水单内容
b) Must know outlet setup standards.
必须熟知canting 的摆台标准。
c) Oversee entire operation; lead by good example
监督整个运营过程
d) Handles complaints and reports to Director of Food & Beverage or Ass. Dir F&B in his absence all deficiencies.
向餐饮总监，如果餐饮总监不在则向餐饮副总监汇报客人投诉。
• Trains new staff in all aspects of Outlet food and beverage service standards.
培训员工全面餐饮知识和服务标准。
• Assists in set up, service mise en place and ensures smooth operation at all times.
协助布置摆台，保证运营顺畅。
• Must know outlet service manual, hotel rules & regulations and hotel emergency procedure.
必须掌握餐厅服务流程，酒店规章制度和紧急情况处理程序。
Continued 续
• Employee performs all cashier and revenue recording duties according to hotels policy & procedures.
根据酒店的制度和流程，员工必须掌握所有的收款和收入登记的职能。
• To ensure that policies and procedures are followed.
保证标准和规范得到执行。
• To monitor and enforce the staff’s personal grooming and hygiene standards at all times.
监督可管理员工的个人仪表和卫生符合规定。
• To enforce the punctuality of the entire team.
增进团队成员的时间观念和守时。
• To create a good working atmosphere and build a team in order to increase morale and efficiency.
建立一个良好的工作氛围，增强团队的职业道德和工作效率。
• To handle employees’ problems and refer them to Director of Food & Beverage or HRD, if necessary.
对于员工的问题，征询餐饮部总监和人事部总监的意见。
• To coach and counsel the team members when required.
必要时对员工进行处罚和教导
• To co-ordinate and implement training programmes after identifying the need of employees, conduct training sessions for all staff members and evaluate their performance.
在认清员工培训需求后，协调并引入培训课程，并评估员工的表现。
• To maintain effective communication and build good working relations with the kitchen.
同厨房保持良好的工作关系和有效的沟通。
• To liaise with other departments.
同其他相关部门保持联络。
• To prepare weekly duty roster for the department.
预备部门每周排班计划
• To control time sheets, attendance records and all staff’s allowances.
掌管工作时间表，考勤纪录和所有员工信息。
• To complete all necessary report on major events and activities of the department.
汇报所有部门主要活动和事件。
• To monitor maintenance requisitions.
维护状况追踪。
• To attend weekly F&B meeting, daily briefing and weekly Chef’s meeting.
参加每周餐饮部会议，每日早会和每周厨房会议。
• To hold daily pre-meal briefing with staff.
带领员工开餐前会。
• To conduct outlet meetings.
定期召开部门会议。
• To handle all guests’ comments on restaurant operations and record them on logbook.
处理客人对于餐厅运营方面的意见，并反映到工作日志中去。
• To set up a regular and VIP guest cardex system.
建立常规客人和VIP客人档案。
• To plan and implement a proper cleaning schedule on a daily, weekly and monthly basis.
Continued 续
计划和实施正确的每日，每周和每月清扫计划
• To ensure hygienic service is provided and maintain good condition of furniture and equipment.
确保卫生服务正常，所有的家具和设备状态良好。
• To monitor that budgeted food & beverage revenue and cost are kept in target.
监督食品酒水收入和成本都控制在计划之内。
• To suggest ideas to the management and implement promotional activities in order to generate extra business.
为管理和推广活动提供建议以推动更多收益。
• To perform any other duties that might be requested by the Director of Food & Beverage.
执行餐饮总监分配的其他工作

灵感的归属. 不止于驻足.Never Just Stay. Stay Inspired. 杭州康莱德酒店位于钱江新城地标性建筑-来福士广场中心，是希尔顿集团旗下奢华品牌。由荷兰著名建筑公司 UN Studio打造的杭州康莱德酒店将为钱江新城注入快速发展的新鲜活力。Conveniently located inside Qian Jiang’s Raffles City Complex, Conrad Hangzhou is poised to be the newest luxury hotel in Hangzhou. Designed by renowned Dutch Architect ‘UN Studio’, the hotel is a true landmark building in Hangzhou’s fast growing Central Business District.酒店拥有306间房间，其中包含25间套房，房间内钱江新城的俊美以及西湖的柔情尽收眼底。除此之外，客人还可以在酒店4间不同特色的餐厅以及大堂吧中体验无与伦比的当地美食、精致的下午茶以及极具特色的日餐。室内游泳池以及奢华的水疗服务将为你带来一段令人难忘的身心放松之旅。Featuring 306 guest rooms, including 25 suites, the hotel will provide panoramic views over Hangzhou, Qian Jiang River and the famous Westlake. In addition, guests may enjoy local delicacies, an inspiring afternoon tea or refined Japanese dishes in one of the hotel’s four restaurants or bars. An indoor pool, health club and luxurious Spa will ensure an even more relaxing stay.在酒店的9楼以及10楼，有一系列世界级会议设施可用于公司活动、董事会会议、社交聚会和婚礼。这些设施包括800平方米的总会厅以及大小在50平方米到200平方米之间的8间辅助会议室。On levels 9 and 10, an array of world-class meeting facilities is available for corporate events, board meetings, social gatherings and weddings. These facilities include a 800sqm ballroom and eight ancillary meeting rooms varying between 50sqm to 200sqm in size.交通信息：Transportation:Railway Route Hangzhou Metro Line 4：Please get off the Jiang Jin Station through Exit-B1杭州地铁4号线：江锦路站B1出口Address:228 Xinye Road, Raffles City Hangzhou, Shangcheng District, Hangzhou 310016, PRC地址：浙江省杭州市上城区新业路228号来福士广场T2温馨提示：1.通过最佳东方投递简历后请耐心等待回复，无须邮件再次发送；2.通过发送简历到邮箱：Conradhangzhou_Recruitment@hilton.com