中餐厅/西餐厅/大堂吧/宴会厅服务员
3千-4千
停止招聘
发布于 01-04
中餐厅/西餐厅/大堂吧/宴会厅服务员
3千-4千
合肥 | 1年以上 | 大专
停止招聘
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职位福利
职位描述

RINCIPAL RESPONSIBILITIES 主要职责

 

  • Follow all Langham policies and procedures.

遵守所有朗廷酒店的规章制度和程序。

  • Comply with the “clean as you go” policy.

完成所到之处无脏物的原则。

  • Report to work on scheduled days at the scheduled time.

按照工作时间表按时上班。

  • Report to work in uniform following all appearance standards.

上班时遵守仪容仪表和制服制度。

  • Work as a team.

工作中保持团队精神。

  • Follow all safety policies to ensure a safe work area.

遵守所有安全制度,塑造一个安全的工作环境。

  • Honour all reasonable work-related requests mad by a manager or supervisor, which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel.

尊重所有的来自经理和主管的合理工作相关请求,即使超出你的工作范围,也要为整个酒店服务,使客人满意。

  • Check out with your supervisor before leaving your station or the floor for any reason.

因为任何理由需要离开你的工作岗位之前先汇报你的主管。

 

 

Specific Duties 具体工作任務

 

  • Check your station, prior to opening, for cleanliness of tables and chairs, proper set-up of salt and pepper, sugar, ashtrays, flowers, lamp, clean cutlery and glassware.

检查你的工作区域,清洁桌子椅子,准备好盐,胡椒,糖,烟灰缸,花瓶,餐具和杯子。

  • Do all necessary opening and closing side  work according to the side work schedule.

做好所有必要的开档和关档的工作记录表。

  • Have all necessary tools ready: tray, pen, bus towel, corkscrew, etc.

准备好所有必要的工具:托盘,笔,纸巾,酒刀。等等。

  • Develop a complete knowledge of menu items, their garnish, contents and preparation methods. Be ready to answer any guest questions about the menu in a positive and concise way. Know the use records.

熟悉菜单上的各项菜以及它们的配菜,内容和调制品。准确地回答客人提出关于菜单上的任何问题。

  • Operate the Point of Sale terminal correctly and follow all Langham check-closing procedures.

正确运行销售终端的要点并且遵守所有朗廷的开,收档程序。

  • Practice aggressive hospitality and use Suggestive Selling techniques when taking guest’s order.

当接受客人点单时,用积极的亲切的销售技巧向客人推荐特色菜和饮料。

  • Develop a good knowledge of beverages, liquors, and wine service.

增进饮料,酒品类的知识,熟悉葡萄酒的服务流程。

  • Pick up and present food and beverages according to standard service procedures. Properly bus the table throughout the meal. By dessert, all condiments, dirty dishes and silverware should be cleared, except sugar and appropriate silverware and beverage glasses that are not empty. Pay special attention to finer points of service, i.e., replacing ashtrays, water glasses filled, checking back just after serving entrée, keeping proper posture and being personable,  but limiting conversation.
  • 根据服务程序的标准跑菜和上菜。在整个用餐过程中适当摆放餐桌。上甜品时,所有调味品,脏盘子和餐具必须换干净的,除了糖和适当的餐具还饮料杯不能为空。特别注意服务的要点,比如,放回烟缸,上茶,上完主菜后再检查,保持适当的仪态,不要闲谈。
  • Bus, clean and reset the table according to standard procedures.

根据服务流程的标准清洁并重新摆台。

  • Chewing gum or smoking is not allowed while on duty.

上班时间不能吃口香糖和抽烟。

  • Attend all meetings or training seminars as required.

参加所有必要的会议和培训讨论。

  • All details regulatory framework refer to colleague Handbook.

所有规章制度请参照员工手册。

  • Be aware of accident prevention and help  enforce safe working conditions. Zero accidents are our goal.

了解事故预防并加强工作安全,目标是零事故

  • Perform any duties assigned by the Management deemed necessary.

执行任何管理层委托的工作。

 

 

REQUIREMENTS 职位要求

 

Education 教育学历

  • Minimum Vocational School

至少毕业于专业学校。

 

Experience 经验

  • Minimum 1 year restaurant operations experience.

至少有一年餐厅工作经验

 

Job Skill / Knowledge 工作技能 / 知识

  • Demonstrated strong hospitality and communication skills.

有较好的服务精神和沟通技巧。

  • Demonstrated strong work ethic.

强的工作敬业精神。

  • Demonstrated great hospitality skills and sensitivity to guest needs.

良好的服务待客技巧预知客人的需求。

 

Computer Knowledge 电脑知识

  • Knowledge of MS office software

能够使用日常的办公室软件

 

Language Proficiency 语言能力

  • Demonstrated  good communication skills in English and      Mandarin.

具备良好的英语和普通话表达能力。

其他要求
语言能力:英语-良好
计算机能力:良好
年龄要求:22-28岁
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
Introduction酒店简介:Langham Hotels and Resorts is founded on over 150 years of history, dating back from 1865 when The Langham, London opened as one of Europe’s first “Grand Hotels”.伦敦朗廷酒店的历史要追溯到1865年,该酒店不仅是欧洲首家奢华酒店,它也开启了朗廷酒店及度假酒店逾150年的瑰丽传奇。 Opening in the first half of 2018, The Langham, Hefei is strategically located in the political, cultural and commercial center of Hefei. It will provides 339 luxurious rooms and suites, non-column ballroom with 1400sqm and 9 multi-functional rooms, a Three Michelin Stars Cantonese cuisine restaurant T’ang Court, the Chuan Spa with the principles of traditional Chinese medicine and Five Elements, full equipped Health Club and indoor swimming pool and the magic rose garden. The Langham, Hefei will deliver exceptional experiences to discerning guests across the globe.合肥栢景朗廷酒店将于2018年上半年绚丽开业!酒店位于合肥市政治、文化与商业中心,位置优越,交通便捷。拥有豪华客房339套,1400平房米无柱超大宴会厅及9个多功能会议室,蝉联米其林三星的“唐阁”粤菜餐厅,结合传统中医与五行元素的“川”水疗,设备齐全的健身中心和室内泳池,梦幻玫瑰花园,将为全球旅客提供与别不同的住宿享受。Please join us!合肥栢景朗廷酒店现诚邀您携手共赴辉煌前程! Benefits 我们的福利:Competitive Compensation 具有市场竞争力的薪酬Double Dayoff 每周双休Paid Annual Leave 带薪年假Insurance and Housing Fund 五险一金Rich Staff Meal and Comfortable Staff Dormitory 丰盛的员工餐和舒适的员工宿舍The World's Leading Training System 全球领先的培训体系Free Stay at the Langham Hospitality Group’s hotels 免费入住朗廷集团旗下酒店Interview Files面试请携带以下资料:Bi-lingual CVs 中英双语简历一份ID Card 身份证复印件一份Photo 一寸彩色证件照一张Diploma Copy 最高学历证明复印件一份Contact联系方式:Tel 咨询热线:(0551)6568 8888E-mail 招聘邮箱:tlhfe.career@langhamhotels.com
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