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Duties and Responsibilities工作职责
· Interview Line Associates
· 面试员工
· Liaison with recruitment agencies and hotel schools
· 与猎头公司和酒店学校取得联系。
· Co-ordinate work experience programs
· 协调实习生计划。
· Manage the on-line recruitment through the Hotel Web Site
· 通过集团网站管理在线招聘工作。
· Site inspections for schools, colleges, and universities
· 拜访学校,学院和大学。
· Correct and timely placement of internal and external advertisements
· 正确及时的发布内部和外部的招聘广告。
· Conduct exit interviews and provide feedback on reasons for turnover
· 执行离职面谈并提供员工离职原因的反馈。
· Adherence to pre, during and post employment checklists
· 遵循聘用前,雇用期间和离职检查单。
· Ensure Staff and Manager awareness of HR Policies and procedures
· 确保员工和经理了解人力资源的规章制度。
· Ensure information relating to industrial instruments is readily available to all Staff and Managers
· 确保能够随时为员工和经理提供与行业规定相关的信息。
· Assist managers in developing work practices that are in line with OH &S policies
· 协助经理制定符合职业健康与安全条例要求的工作程序。
· Manage performance management system and cycle of recruitment, induction, training, development, and succession for Levels 10 - 8 and ensure process is adhered to for other positions
· 管理10-7级员工的绩效管理系统和招聘周期,入职培训,培训,发展和接班人计划,确保遵守工作程序。
· Assist with line staff counseling and career management
· 协助员工的咨询和职业管理工作。
· Assist line managers in the recruitment, induction, training, development, and succession for levels 3- 6.
· 协助经理3-6级员工的招聘,入职介绍,培训,发展和接班人工作。
· Adhere to time frames established by Head Office
· 遵守总部设定的时间表。
· Works with Training Manager or designate to Co-ordinate training such as:
· 与培训经理一起或受其指派协调培训工作:
o First Aid Courses, OH&S, Workplace Rehabilitation courses.
o 急救课程,职业健康与安全,工作复健课程
o Issue invitations to attend internal and external programs
o 发送内外部培训项目的请柬
o Maintain records of training attendance
o 保存参加培训人员的记录
o Implement Orientation
o 执行新员工培训
o Promote and facilitate cross training, job rotation, and multi skilling
o 促进并协助交叉培训,岗位轮换和多重技能
o Conduct training for line Associates
o 执行员工培训
o Conduct departmental skills audits
o 进行部门技能审核
· Initiate programs which foster good work relations such as social club and consultative committees
· 建立倡导良好工作关系的计划如:社交俱乐部和顾问委员会等。
· Maintenance of employee files
· 员工档案的维护工作。
· Maintenance and administration of OH&S work place cases, as well as the management of rehabilitation programs
· 维护和管理工作中的职业健康与安全案件,并负责管理康复计划。
· Data Base Management
· 数据库的管理
· Manage standardized responses to correspondence
· 管理标准化的书信回复。
· Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation through ongoing training
· 协助维护一套全面的,通用的,以顾客为中心的部门规范和程序,通过持序性的培训监督规范和程序的执行。
· Prepares and administers detailed induction program for new staff
· 制定和执行新员工具体入职培训计划。
· Provides input for probation and formal performance appraisal discussions in line with company guidelines
· 为按照公司的指导方针进行的正式的员工绩效考核和鉴定提供建议。
· Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
· 向员工提供工作指导、咨询,必要时对其进行批评处分,并提供建设性反馈意见以便提高工作绩效。
· Regularly communicates with staff and maintains good relations
· 定期与员工交流思想,保持良好的员工关系。
aCCOUNTABILITY责任范围
Number of employees supervised –
管理的员工
Direct N.A.
直接 无
Indirect NA
间接 无
Annual Operating Profit/Payroll Budget –
年度经营利润和薪金预算
· N.A.
· 无
Key Metrics –
主要绩效指标
Meeting of Deadlines
按时完成工作
Completion of Assigned Tasks
完成分配给的工作的情况
Decision Making Responsibilities (Decision Rights) –
决策职责(决策权)﹣
· N.A.
· 无
QUALIFICATIONS AND REQUIREMENTS任职要求
Required Skills –
技能要求
· Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
· 拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
· Knowledge of Local Labour and Employment Regulations.
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