招聘Business Development Manager 业务拓展经理_天津于家堡洲际酒店及行政公寓招聘信息-最佳东方

Duties and Responsibilities

FINANCIAL RETURNS

· Validate of the potential of assigned accounts and create account plans as per the IHG hotels Business Development standard operating procedures

· Develop the assigned account portfolio to meet set goals and maximise profitability

· Gather information on current and prospective clients / contacts to generate incremental business

· Maintain effective control of sales expenses

PEOPLE

· Use both account interaction and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures

· Provide feedback to management on changing market conditions, including competition and market trends

· Involve Director of Sales where appropriate on sales calls and sales meetings

· Communicate to his/her superior any issues encountered and other relevant information

· Attend and participate in and where appropriate, organise training sessions, daily briefings and other meetings as required

· Where applicable, supervise, manage and train Business Development Executives and Business Development Coordinators in carrying out their responsibilities

GUEST EXPERIENCE

· Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff

· Conduct client meetings as well as planning and coordinating site introduction tours and inspections

· Handle and manage clients’ queries or issues

· Be proactive and responsible for the follow up of new sales leads to enhance guest experience

· Develop and maintain contact with business generators (MICE Planners; travel agents; etc.)

RESPONSIBLE BUSINESS

· Ensure accurate and timely updating of an accurate record of all relevant activities in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes

· Update Account and Contact profiles, attach Account plans, ensure ‘live’ information for action

· Develop awareness and reputation of the hotel and the brand in the local community.

QUALIFICATIONS AND REQUIREMENTS

Degree or Diploma in Marketing, Business or Hospitality Management desired, and 2 – 4 years of relevant Sales experience in Hospitality or a related service industry.

Expected to possess the following skills:

· In-depth knowledge of sales principles and techniques

· Effective communication and negotiation skills

· Strong knowledge of hotel products, rates and marketing programmes

· Excellent PC skills (including MS Office)

· Ability to develop strong relationships with customers and other stakeholders

· Knowledge and experience of Sales Systems (i.e. Delphi; Opera; etc.) is advantageous

天津于家堡洲际酒店及行政公寓是天津首家洲际品牌酒店，洲际酒店集团在大中华区域首家行政公寓。酒店坐落于滨海新区于家堡金融区，坐拥海河沿岸绝佳的地理位置与旖旎秀美的风光景致，与响螺湾商务区隔河相望，毗邻于家堡高铁站，可方便快捷去往北京及天津市中心。酒店由国际资源金融控股(天津)有限公司和天津新金融投资有限责任公司共同出资成立的天津金鸿房地产开发有限责任公司投资兴建，由洲际酒店集团管理。拥有299间华贵且典雅的客房与套房及198间奢华公寓；创新的餐饮设施，包括彩丰楼中餐厅、食社自助餐厅、潮酒社、堡子里及大堂酒廊，为宾客缔造视觉与味觉的双重享受；总面积超过16000平米的宴会及会议场地，结合“洲际行家会议”的服务理念确保会务活动的成功举行。现代化的设计风格、顶尖的技术设备、卓越贴心的服务品质、独具特色的餐饮以及豪华舒适的理念，为客人的天津滨海之旅带来尊崇的享受。加入我们的团队，成为天津于家堡洲际酒店的一员，我们将根据您的需求有针对性地提供各种支持，为您的入职缔造一个良好的开端，让您在这里有一份令人难忘的职业生涯体验。