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· Ensure adherence to the hotel’s credit policy.
· 确保执行酒店信用政策。
· Verify all the receivables and credit card from the Front Office and all outlets.
· 核实前台和各个营业点的应收帐款和信用卡账单。
· Responsible to check the commission and manage the deposit.
· 负责核对订房佣金和押金管理。
· To guide and standardize all the outlets and Front office’s cashier accounts process.
· 指导和规范各营业点及前台收款的账务操作。
· Correspond with guests regarding queries and clarifications or disputes of Hotel charges.
· 澄清客人关于酒店费用的质问和纠纷。
· Send invoice to the credit account as per agreement.
· 按照合约之规定给信贷客户寄送帐单。
· Assists in collection of the shop and other premises, and sending reminders to the tenants.
· 收取商店及长住客挂帐,并向长住客寄催款信。
· Make progress reports to the Credit Manager for follow up of unpaid overdue accounts, recommend account for black list / cash basis.
· 编制催款报告跟进未付款之帐款,制作黑名单并提议现付。
· Follow up of outstanding receivables on overdue accounts from time to time.
· 随时跟进超时未付的应收账款。
· Maintain close relations with Travel Agents, Collecting Agencies Credit Card companies/banks etc.
· 与旅行社和付款代理等维持紧密联系。
· To ensure timely completion of month end closing including preparation of journal voucher and reconciliation of city ledger balance in general ledger with account receivables aging report.
· 确保月底完成月结凭证和调平应收帐龄分析报表的挂帐余额。
· To file all guest checks and all concerned documents.
· 存档好所有客人帐单和有关的文件。
· To check credit submitted by sales and catering offices.
· 核实销售和餐饮部门申请的信贷协议。
· Responsible for training staff of the accounts receivable section.
· 有责任培训应收帐文员。
· Other relevant duties as assigned by Chief Income Auditor.
· 审计经理分配的其他工作。
· Is multi-tasked according to Hotel operation need.
· 应酒店运营要求成为多面手。
· Ensure the timely billing of accounts.
· 确保及时寄出帐单。
· Maintains a filing system for account receivable records.
· 维护应收帐文件存档系统。
· Balance daily transfer to cit ledger and post, edit and update to accounts receivable system.
· 每日在应收帐系统中结转、入帐、编辑和更新城市挂帐余额。
· Handle correspondence and queries regarding city ledger accounts.
· 处理相关城市挂账的信函和询问。
· Reconcile all accounts.
· 调节所有帐目。
· At month end write off over dues after department and guaranteed no show accounts.
· 月末时候,冲销过期帐目及未使用的担保预定。
· Prepare and input journals for transfer between debtor accounts.
· 编制并输入债务人帐目之间转帐的入帐凭证。
· Liaise with guests and appropriate personnel (Chief Income Auditor/Reservation sales Agent) to ensure special account arrangements are in line with guest requirements.
· 与客人和相关人员(审计经理/预定销售人员)保持联系,确保特殊账目的管理符合客人的需求。
· Respond to and resolve account queries.
· 回应并解决帐务问题。
· Calculate travel agent commissions.
· 计算旅行社佣金。
· Prepare travel agent cheque listings.
· 准备旅行社支票列表。
· Participate in other department stock-takes and month end close as appropriate.
· 参与其他部门的存货盘点及月结工作。
· Investigate cashiers over and shorts as required and communicate any unexplained discrepancies to your Manager.
· 按要求调查收银员长短款,并向上级领导回报一些无法解释的差异情况。
· Conducts shift briefings to ensure hotel activities and operational requirements are known.
· 进行交接班说明以确保了解酒店各项工作和运营的要求。
· Ensure the timely billing of accounts.
· 确保及时发送账单。
· Maintains a filing system for account receivable records.
· 执行应收帐款的登记系统。
· Balance daily transfer to cit ledger and post, edit and update to accounts receivable system.
· 每日结清挂帐及登帐工作,整理并更新应收帐款系统。
· Handle correspondence and queries regarding city ledger accounts.
· 处理有关挂账账目往来和要求。
· Reconcile all accounts.
· 为所有账目对账。
· At month end write off over dues after department and guaranteed no show accounts.
· 月底为部门和担保的未按预订抵达的过期账户销账。
· Prepare and input journals for transfer between debtor accounts.
· 准备和输入分类账目以便借方账项间的转账。
· Maintain clear lines of communication with outside companies to ensure timely and accurate supply of goods and services.
· 与外部公司保持有效沟通,确保所需产品和服务能够及时、准确的提供。
· Check arithmetic accuracy and invoices and assign general ledger codes as per chart of accounts.
· 核对数字的准确性和发票,按照账目表分派挂账代码。
· Investigate cashiers over’s and under as required and communicate any unexplained discrepancies to your Manager.
· 必要时调查出纳账目的出入并就无法解释的账目不符情况与自己的上级经理交换意见。
· Works with Superior on manpower planning and management needs.
· 与上级一起制定人力资源规划和管理需求。
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