• 带薪年假
• 岗位晋升
• 包吃包住
• 员工生日礼物
• 技能培训
• 年度旅游
• 免费健身
• 活动多
• 五险一金
• 节日礼物

职位描述

Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards.
为客人提供快速热情的餐饮服务，根据设定的标准确保餐饮外观的质量。
Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. 
遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。

工作职责

Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
按照部门的规范和程序提供高标准的餐饮服务。
Communicates to his/her superior any difficulties, guest comments and other relevant information
与上级领导交流有关疑难，客人意见和其它相关信息。
Establishes and maintains effective employee working relationships
与员工建立并保持良好的工作关系。
Attends and participates in daily briefings and other meetings as scheduled
参加和参与每日的例会和其它计划好的会议。
?Attends and participates in training sessions as scheduled
参加和参与计划好的培训课程。
Prepares for service by ensuring:
确保部门的以下各项工作就绪为客人提供服务：

oGrooming is impeccable and in accordance with ICHG personal presentation standards 
 遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔

oOutlet equipment is clean

设备干净

oEquipment is sorted and stored

设备分类且存放好

oGlassware is polished 

玻璃器皿擦亮 

oFlatware is polished 

擦亮餐具

oChina is clean 
清洁瓷器

oWaiter stations are prepared

准备好服务台

oCutlery is placed for buffet and table service

摆放好自助餐桌上的餐具

oTables are set

 摆设好餐台

oReservations are read and familiarized
 阅读并熟悉预订

oSpecial occasions are ready

准备好特别活动

oMusic is on

放音乐

oLighting is on

开灯

oOutlet is ready for service and guest comfort

酒吧准备就绪为客人提供舒适的服务。

Carries out effective service by ensuring:

高效的提供服务：

oGuests are greeted and seated

 迎宾并安排客人就坐

o???????Daily specials are explained and upsold

说明并推销每日特价

oFood orders are processed accurately

准确的下餐单

oTrays and tray jacks are effectively used

有效的利用托盘和托盘架 

oFood orders are taken quickly

快速的为客人写餐单

oPayment methods are handled accurately 


确的处理付款方法
Working areas are cleaned and re-set quickly
快速的清洁工作区和重新布置
Bar is clean
清洁的酒吧
Used ashtrays are regularly cleaned
定时清理用过的烟灰缸
Guests are conversed with in relation to the food and beverage products
与客人谈论有关的餐饮产品
Carries out effective beverage service by ensuring:
通过确保以下内容高效的提供饮品服务：
Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
遵守酒精饮料服务归定，推销饮料并定时为客人续酒。
Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
与客人谈论葡萄酒，建意葡萄酒的品种和风格，写单和为客人送酒
Promoting and selling cocktails to guests
向客人推销鸡尾酒
Making and presenting cocktails
调配和装饰鸡尾酒
Coffee and tea is served hot and in accordance with standard
按规范提供热的咖啡和茶
Take appropriate action to resolve guest complaints
正确处理客人的投诉。
Food and beverage stock is stored in relation to hotel procedures
按照酒店的规定存储餐饮存货。
Performs related duties and special projects as assigned
承担相关的职责和安排的特别项目。



Required Skills –

技能要求 

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。
Able to read and write English
能够读写英语。



Qualifications –

学历

High School.
高中学历
Experience –
经历
Food service experience with general knowledge of restaurant operations preferred.

拥有食品服务经验并具有餐厅运营的一般性知识者优先考虑。

北京临空假日酒店属于洲际集团旗下的假日品牌酒店，酒店地理位置优越，位于顺义区南陈路，距离北京首都国际机场9.8公里，酒店靠近地铁15号线南法信站，酒店设施齐全，装修豪华典雅，拥有大中小型专业会议室共8间，大宴会厅可轻松容纳 500人,拥有多种类型的客房335余套，中餐厅、西餐全日制餐厅及多功能厅、健身房等，现随着酒店规模的不断壮大，我们热烈欢迎社会各界有志于酒店行业而努力工作的有识之士积极加盟，共创临空假日辉煌的明天