职位描述

• Attends to all guests needs within Health Club facility. 满足健身俱乐部内客人的一切需求。 At Holiday Inn we want our guests to relax and be themselves which means we need you to: • Be you by being natural, professional and personable in the way you are with people • Get ready by taking notice and using your knowledge so that you are prepared for anything • Show you care by being thoughtful in the way you welcome and connect with guests • Take action by showing initiative, taking ownership and going the extra mile 在假日酒店®，我们希望宾客能尽情放松、做回自己，这意味着我们的团队成员要做到： • 展现真我：在与他人接触时真实自然、形象专业、积极乐观 • 时刻准备：注意观察周围的事物，运用自己的知识，做好应对任何事情的准备 • 体现关爱：对宾客关切周到、热诚欢迎并与他们心意相通 • 积极行动：积极主动、尽职尽责并且要多做一步

职位资格和技能

Required Skills – 技能要求 • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。 • Able to read and write English 能够读写英语 Qualifications – 学历 • High School or Vocational Certificate or equivalent 高中学历或专业证书 Experience – 经历 • 1 year related experience, or an equivalent combination of education and experience. 1年相关工作经历，或与此相当的教育和相关工作经验结合的背景。

上海古井假日酒店（Holiday Inn Shanghai Vista）自2003年8月开业以来，以其正确的市场定位以及先进的管理理念在其著名的酒店管理公司洲际酒店集团（InterContinental Hotels Group）亚太区中独树一帜，并获得集团全球主席和首席执行官的高度评价，同时，我们已在上海四星级酒店营运成绩以及员工福利方面占有领先地位。酒店精心选址于普陀区、静安区、以及长宁区的交界处距离徐汇区商业区近15分钟车程；距虹桥国际机场20分钟车程；距上海火车站仅10分钟车程。我们共有290间富有时尚风格的客房，所有客房均配备宽带互联网接口、国际卫星电视频道、小酒吧等完善的客房设施。我们奉行“Stay Real 体验真实”的全新服务理念，超值的价格以及现代化的设施，力争成为商务旅客的优先选择。