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Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction
确保 接听和转达所有与部门相关的信息,以保持既定标准并取得客户的满意。
Receives, records, and distributes various reports
接收 、记录并分发各种报告
Receives, records, and transmits guest requests accurately
准确接听 、记录并传达客人的请求
Responsible for entering accurate room status into computer daily and investigate discrepancies
负责每天将客房情况准确的输入电脑并调查各种异常情况
Maintains and update administrative data
保持和更新管理数据
Maintains working area and equipment in a proper state of cleanliness and repair
确保工作区域和设备得到良好的清洁和修缮
Report guest complaints to Executive Housekeeper or delegate immediately
及时向行政管家或其代理人汇报客人的投诉情况
Complies with hotel’s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards
遵守酒店的健康、安全和卫生政策,并遵守个人仪容和卫生标准
Attends meetings and training sessions as required
按要求参加会议和培训活动
Is multi-skilled as a Room Attendant as well as other areas of Housekeeping
成为掌握客房服务员和客房部其它业务领域工作技能的复合型人才
Adheres to Housekeeping standards and procedures and enforces same
遵守并执行客房部的各项标准和工作程序
厦门海景洲际酒店作为国际奢华酒店,坐落于厦门新兴国际金融中心,靠近风景优美的环岛路海岸线,步行可达厦门国际会议中心、JFC品尚中心及海滩,距离高崎国际机场、厦门火车站仅20分钟车程,交通便捷,拥有得天独厚的地理优势。酒店绝大多数的客房、洲际行政俱乐部及户外恒温无边际泳池、池畔酒吧均拥揽绝美海景,令宾客可尽情体验海天一色的美妙时刻。无立柱可分割的豪华宴会厅配备先进视听设备及72㎡LED屏,两间特色餐厅、大堂酒廊等为宾客带来难忘的“洲际行家会议”体验。厦门海景洲际酒店以卓越的品质,为高端商务及家庭休闲客人、会议及会奖团队、婚宴宴会宾客提供专业热情的服务,令宾客尊享“洲际人生”的同时,体会“知行厦门”的惬意。