招聘F&B Operation Manager 餐饮运营经理_重庆丽思瑞酒店招聘信息-最佳东方

1. Ensure that all the outlets and banquets are managed efficiently according to the established concept statements.

2. Monitor service and Food & Beverage standards in all outlets and banquets. Work with the Outlet Managers, Banquet Service Manager and respective Chef de Cuisine’s to take corrective action where necessary.

3. Conduct frequent and thorough inspections together with the Executive Chef of the Food & Beverage Operation.

4. Spend time in the outlets (during peak periods) to ensure that the outlet is managed well by the respective Outlet team and functions to the fullest expectations.

5. Establish a rapport with guests maintaining good customer relationships and handle all guest complaints, requests and enquiries on food, beverage and service.

6. Personally and frequently verify that guests in the outlet are receiving the best possible service.

7. Change management: generate activity, seek new challenges; demonstrate an optimistic outlook; recover quickly from failure.

8. Commercial awareness: show awareness of market, new business opportunities, financial issues such as revenue enhancement, costs, profit/losses cash flow; have up-to-date knowledge of competitive environment; implement cost-effective methods to ensure sustainable profit growth.

9. Assist decision making: make sound decisions quickly under pressure; consider risks based on information and analysis; make a rational, balanced judgement on the basis of available information.

10. Assist & Prepares and regularly updates Food & Beverage Departmental Budget, in close cooperation with the General Manager and Director of Finance ensuring targets are met and costs are effectively controlled.

11. Recruit, select and develop Food & Beverage colleagues to work following the operational, financial, administrative philosophies willing to become multi skilled and perform multi tasks.

12. Instill the Training philosophies of the company and work closely with the Training Manager developing Departmental Trainers, ensuring that all Managers and Supervisors take an active role in the training and development of colleagues.

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