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招聘职位

    职位:保安员 Security Officer

  • 职位性质:全职
  • 工作地区:浙江省杭州市
  • 招聘人数:2人
  • 学  历:中专
  • 工作经验:不限
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:不限
  • 年龄要求:25-35
  • 计算机能力:良好
  • 语言要求:中国普通话(流利)
  • 性别要求:不限
  • 婚姻状况:不限
  • 国际联号工作经历:优先
  • 薪资待遇:面议
  • 职位有效期2018-07-22至2018-10-20

岗位职责/职位描述

  • 对大堂、走廊、客房楼层和公共区域进行巡查。

    Patrol lobby lounge, corridor, guest floor and public area. 

  • 与管理层、客人和员工进行面谈并询问,调查侵害、妨害、投诉、偷窃、暴力行为等事故。

    Talking with management, our guests, associates and ask them something to Investigates infringement, harmful, complain, stealing and aggro.

  • 对公共区域的防火区、不安全的区域、丢失和无效的安全设备进行巡查。

    Patrol public fireproofing area, unsafely area, lost control or unsafely equipment.

  • 警告制造麻烦的人,并留意陌生的访客。

    Warned someone who makes trouble, and make an attention to the stranger visitors.

  • 协助事故中受伤的人,并写事故报告。

    Assist the person who was injured in an accident, and make an accident report.

  • 如发现可疑的访客,通知相关部门。

    Inform correlative department immediately if found suspect visitor.

  • 在紧急情况下,协助对员工的管理和执行。

    Assist to administer and manage our associates in emergency situation.

  • 对有嫌疑逃帐的客人,协助检查客人房间,确定嫌疑后,扣押客人的私人物品。

    Assist to check the guest’s room who wants to go without paying, once it is true, detain his personal things.

  • 处理并记录安全控制数据。

    Handle and record the safety control data.

  • 掌控并维护电子和电脑的遥控器。

    Control and maintain electrical and computer remote.

  • 协助酒店客人和员工的营运、服务。

    Assist customer and associates operation, service.

  • 确保所有的消防安全设备始终在指定的地方并且可以使用。

    Ensure all fire equipment is available used in pointing place all the time.

  • 确保所有消防通道出口出没有堵塞物。

    Ensure no anything materials blocking the fire passage.

  • 确保大堂里客人行李的安全。

    Ensure guests luggage safety in lobby lounge.

  • 指引抵店客人到办理入住登记的地方,同时为客人提行李。

    Directs incoming guests to the check in area whilst offering to handle any luggage the guest happens to be carrying.

  • 指引客人及来访者到任何酒店的设施。

    Directs guests and visitors to any of the Hotel’s facilities.

  • 根据上级或前台的安排为客人运送行李。

    Transports guest’s luggage according manager or front office request.

  • 如有机会,客人上下车时为客人开、关车门。

    Opens and closes car doors for guests whenever the opportunity arises.

  • 为离店及抵达的客人装、卸行李。

    Loads and unloads guest’s luggage for arriving and departing guests.

  • 为客人呼叫出租车并解答问询。

    Hails taxi/ cabs and answers inquiries.

  • 协助阻止车辆在行车道上乱停乱放。

    Assists in preventing unauthorized parking in driveway.

  • 确保入口处没有不受欢迎和未经许可的人员。

    Assists in prevent entrance of unauthorised or undesirable persons.

  • 协助阻止闲散人员和不受欢迎的人随意进入酒店。

    Assists in prevent undesirable persons and unwelcome people to enter hotel by themselves.

  • 通过对人员进出的掌控,确保大堂的安全。

    Ensure safety lobby by control person who arrive / leave hotel.

  • 指挥酒店车道的交通。

    Establishes efficient traffic control at the Hotel driveway.

  • 遇到客人投诉或问题,如果不能立即解决,则向领班/副理汇报。

    When meet guests complain or problems, reporting complaints or problems to team leader/ Assistant manager  if no immediate solution can be found

  • 保证具有营销员的态度,并抓住酒店内的一切销售机会。

    Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel.

  • 确保对酒店和当地的产品高度了解。

    Ensures a high level of product knowledge of hotel and local area.

  • 确保提供高水平并持续的客户服务。

    Ensures provide excellent service and durative customer service.

  • 确保对酒店服务的完全了解。

    Ensures have a complete understanding of guest service.

  • 阅读所有与保安部有关的通知。

    Reads all memos concerning Security.