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根据凯悦标准,为客人提供顺畅、高效的服务。
Provides fluent and efficient service in accordance with Hyatt standard.
为客人推荐服务,回应客人关于餐饮的要求并提供建议。
Gives recommendation on service and responds guest Food and Beverage request as well as provides suggestion.
根据顺序和程序为客人点单并服务食物和饮料。
Takes food and beverage order to customers according to subsequence and procedures.
全面了解MICROS系统。
Is familiar with all sides of Micros
努力使客人满意,并使客人经常光顾餐厅。
Makes effort to satisfy our customers and makes them repeat to dine in the restaurant.
及时为客人点单及服务。
Takes order and serves to customers in time
掌握菜单和酒单知识。
Has thorough knowledge of menus and wine list.
推销酒水以增加收入。
Up sell beverage to increases revenue.
保持所有设备和客人需求是同等的。
Maintain equality to both all equipment and customer requests.
确保根据要求及运作需要摆台。
Sets up tables in accordance to the request and operational requirement.
清洁并整理柜台及桌子。
Cleans and tides up counter and table.
根据要求准备和服务鸡尾酒。
Prepares and serves cocktail according to request.
在做特别促销或特殊情况下, 根据主题对餐厅进行布置/装饰。
Furnishes and decorates restaurants according to the theme on the special promotion and status.
确保所有酒水适温存放。
Ensures that all beverages are under the appropriate temperature.
确保所有玻璃杯清洁光亮。
Ensures that all glasses are shining and clean.
协助酒吧储藏存货并正确记录。
Assists to store the stock and takes record.
提交酒吧需要补充的酒水。
Submits all complementary beverages.
杭州柏悦酒店 尘世胜境,人间天堂Reflecting Paradise on Earth 人间有天堂,柏悦伴君赏——杭州柏悦酒店2016年9月28日盛大开业,为八方来客精彩开启酒店体验新境界。酒店隐身于摩天大厦之中,室内一派现代徽派宅院的典雅格调,地理位置优越,凭栏四望,满城锦绣尽收眼底:西湖碧水如镜、波澜不惊,国际化商业区车水马龙、熙来攘往,钱塘江水气象万千、滚滚东流。Opening in the third quarter of 2016, Park Hyatt Hangzhou will lead an exceptional new level of hospitality excellence. The contemporary Jiangnan style residence in a skyscraper will feature panoramic views of serene West Lake, the area’s new cosmopolitan district and the vigorous Qiantang River. 酒店落户于著名的“万象城”,这个大型都市综合体集时尚、餐饮、娱乐于一体,地处杭州钱江新城,是全市首屈一指的休闲胜地。杭州柏悦酒店则处繁华而独辟清幽之境,居闹市而无车马之喧,以舒适宜人的氛围、体贴周到的服务、丰富多彩的体验款待天下有识之士。Located in the prestigious integrated MixC complex, which offers an abundance of fashion, dining and entertainment in the heart of the city’s central business district, the hotel will be an urban retreat for international connoisseurs, providing intimate experiences customized to meet individual preferences. 杭州柏悦酒店内设248间宽敞雅致的客房,其中包括22间豪华套房,其装潢布置全部出自著名室内设计公司Yabu Pushelberg之手。酒店有七家餐馆和酒吧,设计风格或古朴,或时尚,将传统与现代共冶一炉。顶楼餐厅更如一方世外之境——天窗之下,日可沐缕缕阳光,夜可观点点星辉;天台之上,体验漫步云端的唯美意境,尽享诗情画意的柏悦时光。Park Hyatt Hangzhou features 248 generously sized guestrooms, including 22 luxurious suites, all designed by Yabu Pushelberg. Nestled in the city’s top destination, Park Hyatt Hangzhou features seven restaurants and bars with traditional and contemporary designs. A top-floor dining room with roof lights and a sky terrace delivers a Hangzhou hotel experience above the clouds that is sophisticated and artful from every lifestyle perspective.