Training Manager 培训经理
8千-1万
停止招聘
发布于 2019-12-06
Training Manager 培训经理
8千-1万
天津 | 5年以上 | 本科 | 招1人
停止招聘
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职位描述

 

·         Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review

·         Familiarize yourself with the IHG HR and Training Standards, localizing where necessary

·         Ensure effective training programs are in place for the following:

o        New Employee Orientation

o        Train the Trainer

o        Customer Service Training

o        Technical job specific training (through certification of departmental standards and procedures)

o        Supervisory Skills Training

o        Management Development

o        Fire, Life and Safety Training

o        Selling Skills  

o        Employee retraining

·         Monitor the progress of the Training Business Plan for each department tot ensure that the training objectives are being achieved

·         Maintains all hotel training records

·         Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development

·         Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective

·         Attend departmental training session and critique performance

·         Use IHG benchmarks to monitor success of training programs and amend your efforts accordingly. Eg: ESPS, GSTS, achievement of budget, etc

·         Assist Department Trainers in preparing and conducting departmental training and assess accordingly

·         Prepare and monitor training programs for::

o        Management Trainees

o        Work Experience

o        Hotel School Trainees, etc

·         Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training

·         Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs

·         Produce monthly training reports for your Manager and the General Manager including:

·         Liaise with other IHG Training Managers to share experiences and resources

·         Liaise with educational institutions conducting hospitality and training courses

·         Maintain current information and records of suppliers of training resources and materials

·         Delivers briefings of all internal programmes to executive management and department heads

·         Contributes towards regional activities as directed by Regional Director of Human Resources / General Manager

·         Provides input for probation and formal performance appraisal discussions to Line Managers in line with company guidelines

·         Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance

·         Regularly communicates with staff and maintains good relations

·         Works with Superior  in the preparation and management of the Department’s budget


其他要求
语言能力:英语-熟练
计算机能力:熟练
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公司地址
天津市南开区长江道26号
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  • 酒店业--全服务中档酒店/4星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
      天津融侨套房假日酒店是洲际酒店集团的又一新成员,是南开区首家国际品牌酒店也是津京冀地区首家套房假日酒店,酒店位于南开区科技、金融、商务汇聚区,毗邻海光寺商圈,金融中心近在咫尺,更有百年名校比肩而立,附近充足的出租车便于您前往城市的其它地区。      酒店秉承时尚简约的设计理念,将客房内每处区域的规划变得更加合理,步入式更衣柜设计,将起居室、卧室区域分开;超大洗手台使得卫浴区域更有空间感;独立的工作空间让您的商务旅途更为高效;V力健身中心配备各类专业健身器械、设定标准泳道的室内恒温泳池,为您缓解舟车劳顿的疲惫;融飨全日餐厅让您足不出户尽享全球美食;悦吧大堂吧将成为您享受悠闲时光的不二之选。      天津融侨套房假日酒店将为这一区域带来卓越的服务理念,及舒适的住宿环境。无论您与家人休闲度假还是差旅途中,优悦会忠诚客户奖励计划让您在全球所有洲际旗下酒店都能得到尊贵的会员专属礼遇以及独享的会员折扣价格。Boomi主题家庭房以及儿童食宿欢乐尽享项目都是假日品牌专为家庭出行设计,为您和您的可爱宝贝匠心打造的不可复制的回忆与体验。酒店专业的服务团队为您提供贴心服务,让您无论是度假还是差旅都能享受优质的睡眠及家一般的舒适入住体验。我们想客人所想,旨在营造惬意自在的入住氛围,令客人度过轻松难忘的时光。我们提供给您的福利:五险一金,给你更多保障具有市场竞争力的薪酬和福利薪资评审和年终奖金,认可你一年的辛勤付出诚意满满的员工价餐饮及客房免费员工公寓和工作餐,感受家的温暖和味道双休和带薪年假,世界那么大,带你去看看我的青春不迷茫,职业规划有方向全球领先的培训体系,助力梦想在这里,我们与你畅享同洲之谊,共赴成长无际,筑就非凡天地。在多元、平等与包容的文化氛围中,每一个“你”,都是如此重要。与你同“洲”,我们将共赴无际。日常面试安排面试时间:周一至周五10:00-17:00(请携带一张一寸照片)面试地点:天津融侨套房假日酒店人力资源部简历可发送至:tina.zhao2@ihg.com
天津市南开区长江道26号
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