招聘餐饮服务员_南京上秦淮套房假日酒店招聘信息-最佳东方

· Supports the Food and Beverage Service team by performing support duties including mise en place of food preparation, set up of functions, set up of food and beverage equipment, bar operations and assisting with the preparation of service.

通过准备食品，布置餐厅，准备餐饮设备，管理酒吧和服务准备等支持工作来协助餐饮服务队伍的工作。

· Handles the billing and receiving of payments in all outlets in a timely, accurate and profession manner which ensures guest satisfaction and minimizes losses to the hotel,assists the food and beverage team with food and beverage preparation, service and clearing and cleaning in peak times.

及时、准确和专业的处理所有餐厅的账单和收款，确保客人的满意度和将酒店的损失降到最低，在餐厅的高峰期协助餐饮队伍的餐饮准备，服务和清理清洁工作。

· Handle restaurant and room service orders via phone from guests, ensure orders are accurately posted to the appropriate guest account.

通过电话处理餐厅及客房送餐的客人订单，确保订单准确的挂到正确的客人的帐户上。

· Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。

At Holiday Inn we want our guests to relax and be themselves which means we need you to:

· Be you by being natural, professional and personable in the way you are with people

· Get ready by taking notice and using your knowledge so that you are prepared for anything

· Show you care by being thoughtful in the way you welcome and connect with guests

· Take action by showing initiative, taking ownership and going the extra mile

在假日酒店^®，我们希望宾客能尽情放松、做回自己，这意味着我们的团队成员要做到：

· 展现真我：在与他人接触时真实自然、形象专业、积极乐观

· 时刻准备：注意观察周围的事物，运用自己的知识，做好应对任何事情的准备

· 体现关爱：对宾客关切周到、热诚欢迎并与他们心意相通

· 积极行动：积极主动、尽职尽责并且要多做一步

Duties and Responsibilities工作职责

· Preparing food and waiter stations

准备食品和服务台

· Preparing service equipment and materials

准备服务设备和材料

· Assisting with table preparation

协助餐台的准备工作

· Assist with the preparation of an outlet for service including

协助餐厅的服务准备工作

· Assist with receiving and storage of goods

协助接收和存储物品

· Clean and maintain equipment and premises

清洁并保持设备和物资的清洁

· Maintain hygienic standards and procedures

遵守卫生规范和程序

· Assist with the preparation of functions

协助职责的准备工作

· Cleaning and maintaining glassware, flatware, china for service

清洁并保持玻璃器皿，餐具，瓷器的清洁以备使用

· Preparing filling bar trolleys

· 整理酒吧推车物品

· Checking used stock against issued stock

按发出的存货检查使用的存货

· Replacement of stock in accordance and recording with bar procedure

按照酒吧程序更换和记录的存货

· Ordering of restaurant items and storing items

餐厅物品的订货和存储工作

· Billing procedures in line with hotel policy

按酒店的制度计账

· Establishes and maintains effective employee working relationships

与员工建立并保持良好的工作关系。

· Attends in daily briefings and other meetings as scheduled

参加每日的例会和其它计划好的会议。

· Attends in training sessions as scheduled

参加计划好的培训课程。

· Professionally handle enquiries billing and payment of bills in compliancy with the hotel’s established policies and procedures

按照酒店的规章制度专业的处理询问，结账和付款。

· Ensure that sufficient stocks of checks, printed materials, small denotation are available at all times in the outlet

确保餐厅随时储备足够的账单，印刷品，小的标志。

· Ensure that all work is balanced at the end of each shift and that the total, balances with the computer’s total

确保每班结束时总账，余款和计算机的总数等所有的账目平账。

· Ensure that the workstation is tidy and clean at all times

确保工作台随时整洁

· Assisting with restaurant set up

协助餐厅的布置

· Assisting with clearing of dishes and table set up

协助清洁餐厅餐具和摆设餐台

· Assist with food and beverage service

协助食品和饮料的服务。

· Maintain detailed knowledge of menu, including daily specials

对菜单有具体的了解，包括每日特价。

· Ensure tables are cleared quietly and efficiently

确保迅速且高效的清理餐桌。

· Carry food and beverage trays in a safe manner to minimize breakages

安全的举餐盘使破损将到最低。

· Maintain current information on all general activities of the hotel

了解当前酒店所有的活动。

· Answer the telephone within prescribed number of rings. Efficiently and professionally handle incoming call.

在规定的电话铃响数范围内接听电话，高效专业的处理来电。

· Articulate and repeat each order to the guest before hanging up. Use guest name and title.

在挂电话前清楚的向客人重复点单，称呼客人的姓名和职位。

· Give guest the approximate time of delivery.

告知客人大约的送餐时间。

· Correctly enter all pertinent information of an order including special items, instructions, etc.

正确输入点单的有关信息，包括特殊项目，说明等。

· Close checks to correct guest’s room account.

将帐单挂到正确的房帐上。

· Follow established script to encourage up-selling.

按制定的说明鼓励推销。

· Print reports and/or complete paperwork at the end of shift.

在下班前打印报告和完成书面工作。

· Promote teamwork and quality service through daily communication and coordination with other departments. Coordinate VIP deliveries with appropriate departments.

通过与其它部门日常的交流和协作来推动团队协作和服务质量，与其它相应部门协调贵宾的服务工作。

· Complete other tasks assigned by Superior.

完成上级领导分配的其他工作任务。

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