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Here’s To Your Journey with The St. Regis Macao, Cotai Central.
The St. Regis is one of Marriott International’s 30 renowned hotel brands. As the world’s leading hospitality company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration.
The St. Regis Macao, Cotai Central located at Estrada do Istmo. s/n, Cotai, Macau SAR, P.R. China is currently hiring a Supervisor, Butler.
Responsibilities include:
- To oversee the Butler Service Desk operations, providing telephone service and ensure fully implement the ‘One-Stop’ service.
- To drive and uphold consistently high levels of customer satisfaction and recognition.
- Identify VIP, SPG, regular guest and long staying guest and build rapport to offer personalized service and assistance.
- Set up systems to capture guest feedback and present this to the Guest Service Manager on a regular basis.
- To foster a positive working environment where both guests and associates feel acknowledged and recognized.
- Manage staff training and development using the hotel’s career development system.
Job Requirements:
- High school, diploma in hotel management or equivalent education required.
- At least 3 years working in a 5-star international or luxury hotel in a similar position.
To apply now, go to: www.marriott.com/careers; or send your CV to macauhr@stregis.com ; or contact us at 8113 3333.
For more information on recruitment, like our Facebook page @SheratonGrandMacaoCareers
So, we ask, where will your journey take you?
Marriott International is an equalopportunity employer committed to hiring a diverse workforce and sustaining aninclusive culture. Marriott International does not discriminate on the basis ofdisability, veteran status or any other basis protected under federal, state orlocal laws.