招聘楼层主管 Floor Supervisor_长沙尼依格罗酒店 Niccolo Changsha招聘信息-最佳东方

职位描述 Job Description

1.检查客房,客用走廊区域的清洁卫生，确保给客人提供一个干净、清新、整洁的住宿条件和环境。

Responsible for the cleanliness & maintenance of all guest room, guest corridor and service area, to ensure a clean, fresh , tidy accommodation and environment is provided to guest.

2.检查和改变房间状态，保证干净整洁的房间已作好准备由前厅部出售给客人。

Inspect & change room status to ensure clean & tidy room is ready to sell by Front Office to guest.

3.监督和培训员工, 为了保护酒店和客人的财产，必须正确使用和维护机械、化学品。关注客人投诉和要求，确保根据酒店标准提供专业和令人满意的服务。

Provide supervision and training for colleagues to ensure the proper usage and care for the machine and chemical in order to protect hotel and guest’s property. Attend to guest request & complaint to ensure professional and satisfactory service is provided according to hotel standard.

4.确保在规定期限内完成特殊清洁计划并达到要求。

Ensure that special cleaning program schedules are carried out within the time limited and performance is up to requested standard.

5.检查客房，确保日用品的正确放置，迷你吧有效期的核查和补充，家具的清洁达到酒店标准。

Inspect guest rooms to ensure amenity set up, mini bar replenishment, mini bar expired date inspection and orderliness of furniture are met with hotel standard and guidelines.

6.控制日用品库存、提交储存申请，布草库存，保证提供充足的日用品且符合预算经费。

Control amenity stock, store requisition, linen stock to ensure enough supplies is provided and expenses budget is met.

7.报告客人楼层任何不寻常的问题和处理所有失物招领问题，确保客人，员工和酒店的安全。

Report any irregular matters on guest floor and handle all Lost & Found matters to ensure the safety and security are provided to guest, employee and hotel.

8.确保部门内部良好的沟通和团结合作。

To ensure good inter departmental communication, network and teamwork.

9.完成指定的其他工作。

Completed other duties as assigned.

任职要求 Qualifications

1.至少三年大专。

Minimum 3 years’ college education.

2.5星级酒店客房服务工作经验至少两年。

Room attendant experience in 5 stars hotel for minimum 2 years.

长沙尼依格罗酒店雄踞长沙城市中心繁华核心地段，耸立于452米高的长沙国际金融中心之巅，这座兼具潮流娱乐风尚与高端商务办公的地标之所。酒店坐拥第86层至92层的精致客房和套房，共241间，均配备完备先进的现代化设施。时尚的餐饮社交空间和雅致的会议活动空间为您带来无与伦比的奢华体验，包括茵园礼堂、尼依格罗宴会厅、悦廊、天际酒吧-吧93、欣厨、健身中心、游泳池和水疗中心。置身酒店仿若屹立云端，不仅可俯瞰旖丽壮阔的城市全景，还可领略风光无限的湘江美景。长沙尼依格罗酒店是引领潮流风尚的都市先锋，也是缔造奢华体验的行业旗舰。它在追求时尚的现代化都市中脱颖而出，成为行业领袖与时尚翘楚洽谈商务合作、旅游休闲、购物与特色餐饮的首选之地。以得天独厚的地标优势和壮阔迷人的天际景观，邀您共赴一场云端浪漫之约。长沙尼依格罗酒店开业四年以来，已荣获 TTG中国旅游大奖之“中国中南及西南地区最佳酒店”、高球热选大奖之“热选奢华酒店”、新旅行年度高端酒店评选之“年度精选奢华酒店”、 Hotel探索之旅酒店大赏之“优选奢华酒店”等40多个重大奖项。我们正在招聘热忱积极，工作经验丰富，致力于服务豪华酒店的员工。我们诚邀您加入我们的酒店团队，在这个新的地标性酒店，与我们一起为客人打造「完美邂逅，华丽永恒」。 Newly opened luxury sky hotel, Niccolo Changsha, crowns the top floors of Changsha IFS, where the 452 metre towering city icon is comprised of contemporary chic hotel Niccolo, corporate offices, residences and luxury retail. Located in Hunan capital’s premier address in Furong District entertainment and business hub, the hotel offers 241 contemporary chic rooms and spectacular suites between the 86th and 92nd floors of Changsha IFS Tower One. Situated in a vibrant part of the city, the hotel facilities include sophisticated function and meeting spaces offering scenic views of the city and the Xiang River below. Elaborate conference and social event venues including The Conservatory, a luxurious 788 m² Ballroom, the sophisticated Tea Lounge, sky high BAR 93, all-day-dining Niccolo Kitchen, wellness center, swimming pool and The Spa at Niccolo, will stylish venues ready to welcome all guests. Niccolo Changsha has already become recognized as the epicentre for the city’s glitterati and A-list events not only for the central location but also for the dramatic skyline views. The hotel enables a destination experience for captains of industry and leaders in style to embrace corporate and leisure travel, retail and signature dining experiences in a refined, urban environment. Niccolo Changsha has won more than 40 awards since its grand opening in October of 2018, such as "TTG China Travel Awards Best Hotel in Central South and Southwest China”, "Golfers' Choice Awards Choice New Hotel”, "Best Hotel & Resort Value Award Voyage Best Luxury Hotel”, "Hotel Discovery Awards Best Luxury Hotel” etc.Niccolo Changsha invite enthusiastic and experienced associates with luxury hotel background to apply for the opportunity to join us in delivering NEW ENCOUNTERS – TIMELESS PLEASURES to guests at Changsha's newest icon.