餐厅领位/餐厅服务员/大堂吧服务员/酒吧服务员 Hostess / Waiter / Waitress
3.2千-4.5千
投递简历
发布于 03-28
餐厅领位/餐厅服务员/大堂吧服务员/酒吧服务员 Hostess / Waiter / Waitress
3.2千-4.5千
长沙 | 经验不限 | 学历不限
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职位描述

职位描述 Job description

1.确保遵循品牌承诺并始终提供优异的对客服务。

Ensure the delivery of brand promise and provide exceptional guest service at all times.

2.在适当的时候为其他部门的内部客人提供优质服务。

Provide excellent service to internal customers in other departments as appropriate.

3.礼貌而高效地处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决。

Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

4.与客人和同事保持基于良好工作关系的互动接触。

Maintain positive guest and colleague interactions with good working relationships.

5.记录客人点菜并及时提供产品和服务,不得无故延误。

Record the guest order and provide products and services, without undue delay.

6.熟悉并对餐厅菜单和酒单有相当的了解。

Familiar with restaurant menu and wine list.

7.向餐厅领班、主管/副理报告所有困难及问题,以便解决和跟进。

Report all difficulties and problems to captain, supervisor or assistant manager, having them follow through to make sure problems are resolved satisfactorily.

8.保持所有酒水和客人供应品的标准库存量。

Ensure par stock level of all items and guest supplies according to hotel requirement.

9.确保根据要求和运作需要做好餐前准备工作。

Ensure well prepare before the meal according to requirement and operation need.

10.清洁并重新摆设餐台和餐桌。

Ensure that the outlet is kept clean and organized, both at the front as well as the back of house.

11.根据要求准备及服务鸡尾酒。

Prepare and serve the cocktail based on the request.


任职要求 Qualifications

1.热爱服务行业,具有良好的服务意识,沟通技巧及团队合作精神。

Passion in the Service Industry, with good service awareness, communication skills, and team spirit.

其他要求
国际联号工作经历:优先
国内管理公司经历:优先
语言能力:英语-良好
计算机能力:良好
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公司地址
湖南省长沙市芙蓉区解放西路188号国金中心1号塔楼 Tower 1, Changsha IFS 188 Jiefang West Road, Furong District Changsha, Hunan 410005 China
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职位联系人
长沙尼依格罗酒店人力资源部
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 外商独资.外企办事处
    企业性质
长沙尼依格罗酒店雄踞长沙城市中心繁华核心地段,耸立于452米高的长沙国际金融中心之巅,这座兼具潮流娱乐风尚与高端商务办公的地标之所。 酒店坐拥第86层至92层的精致客房和套房,共241间,均配备完备先进的现代化设施。时尚的餐饮社交空间和雅致的会议活动空间为您带来无与伦比的奢华体验,包括茵园礼堂、尼依格罗宴会厅、悦廊、天际酒吧-吧93、欣厨、健身中心、游泳池和水疗中心。置身酒店仿若屹立云端,不仅可俯瞰旖丽壮阔的城市全景,还可领略风光无限的湘江美景。 长沙尼依格罗酒店是引领潮流风尚的都市先锋,也是缔造奢华体验的行业旗舰。它在追求时尚的现代化都市中脱颖而出,成为行业领袖与时尚翘楚洽谈商务合作、旅游休闲、购物与特色餐饮的首选之地。以得天独厚的地标优势和壮阔迷人的天际景观,邀您共赴一场云端浪漫之约。 长沙尼依格罗酒店开业四年以来,已荣获 TTG中国旅游大奖之“中国中南及西南地区最佳酒店”、高球热选大奖之“热选奢华酒店”、新旅行年度高端酒店评选之“年度精选奢华酒店”、 Hotel探索之旅酒店大赏之“优选奢华酒店”等40多个重大奖项。 我们正在招聘热忱积极,工作经验丰富,致力于服务豪华酒店的员工。我们诚邀您加入我们的酒店团队,在这个新的地标性酒店,与我们一起为客人打造「完美邂逅,华丽永恒」。 Newly opened luxury sky hotel, Niccolo Changsha, crowns the top floors of Changsha IFS, where the 452 metre towering city icon is comprised of contemporary chic hotel Niccolo, corporate offices, residences and luxury retail. Located in Hunan capital’s premier address in Furong District entertainment and business hub, the hotel offers 241 contemporary chic rooms and spectacular suites between the 86th and 92nd floors of Changsha IFS Tower One. Situated in a vibrant part of the city, the hotel facilities include sophisticated function and meeting spaces offering scenic views of the city and the Xiang River below. Elaborate conference and social event venues including The Conservatory, a luxurious 788 m² Ballroom, the sophisticated Tea Lounge, sky high BAR 93, all-day-dining Niccolo Kitchen, wellness center, swimming pool and The Spa at Niccolo, will stylish venues ready to welcome all guests. Niccolo Changsha has already become recognized as the epicentre for the city’s glitterati and A-list events not only for the central location but also for the dramatic skyline views. The hotel enables a destination experience for captains of industry and leaders in style to embrace corporate and leisure travel, retail and signature dining experiences in a refined, urban environment. Niccolo Changsha has won more than 40 awards since its grand opening in October of 2018, such as "TTG China Travel Awards Best Hotel in Central South and Southwest China”, "Golfers' Choice Awards Choice New Hotel”, "Best Hotel & Resort Value Award Voyage Best Luxury Hotel”, "Hotel Discovery Awards Best Luxury Hotel” etc.Niccolo Changsha invite enthusiastic and experienced associates with luxury hotel background to apply for the opportunity to join us in delivering NEW ENCOUNTERS – TIMELESS PLEASURES to guests at Changsha's newest icon.
湖南省长沙市芙蓉区解放西路188号国金中心1号塔楼 Tower 1, Changsha IFS 188 Jiefang West Road, Furong District Changsha, Hunan 410005 China
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