招聘ID14975 Learning & Development Manager 学习与发展经理_水月周庄铂尔曼酒店招聘信息-最佳东方

· 制定年度培训计划和准备酒店季度报告。

· 发展和维护酒店培训设备设施，包括培训教室和图书馆。

· 准备月度培训计划和安排培训课程。

· 维护、监督和管理培训记录。

· 识别内部和外部培训资源以及优化培训预算。

· 对于酒店内的各部门开展年度培训进行需求分析，并且将酒店年度培训计划与业务计划相结合。

· 回顾培训政策、程序和实践，并且向管理层建议改进提高的意见。

· 协调各部门经理，来帮助他们识别部门培训师和培训机会。

· 根据需求为大使开展相应职业生涯规划、培训和发展等咨询。

· 将客户信息始终作为培训战略的一部分。

· 发展和改进培训方案以满足酒店的需求。

· 在培训课程中最大化的提供有创造性的和有影响力的学习环境。

· 拥有自己部门的发展规划来保证培训部成员的培训知识和技能，指导和提供支持来帮助培训主管及英语培训师在培训上的需求。

· 计划, 组织大使的社会的、运动的和娱乐的活动。

· 通过制作和发布各种海报，确保品牌的文化、质量标准和行为/态度能长期在酒店使用。

· Develop annual hotel training plans and prepare quarterly reports to management.

· Develop and maintain hotel’s training facilities which include the training room & library.

· Prepare the monthly training calendar and arrange the training courses.

· Maintain, supervisory and management training records.

· Identify internal and external training resources and optimize the training budget.

· Conduct an annual training needs analysis for each department within the hotel and incorporate the hotel’s training plan with the Business Plan of the hotel.

· Review training policies, procedures and practices and recommends improvement to management.

· Coordinate with the department managers to help identify departmental trainer and training opportunities for ambassadors.

· Counsel hotel personnel as needed in areas such as career planning, training and development etc.

· Incorporate customer information as part of the training strategy.

· Develop and adapt training programs to meet day to day hotel needs.

· Maximize learning by providing a creative and efficient environment in the delivery of training sessions.

· Has the own department development plan to keep their training knowledge and skills current; Coach and offer the guidance to the Asst. Learning & Development Manager & Officer on all the training issues.

· Plan and executes Ambassador social, athletic and recreational program.

· Ensures the brand’s cultures, quality standards and behaviours/attitudes are applied long-term throughout the hotel, with making and posting different kinds of posters.

水月周庄铂尔曼酒店是一家由法国雅高集团管理的国际五星级标准商务、会展及度假型酒店，坐落于中国最美水乡 -- 周庄，将中国江南的柔美与法国铂尔曼的优雅气息结合为一体，其建筑结合现代艺术，并与周围湖水和水乡古镇融为一体。酒店拥有173间客房和800平方米无柱式宴会厅、健身房和室内泳池。另设2个餐厅，2个酒吧及会议设施。酒店距上海虹桥机场及虹桥火车站仅50公里，距苏州工业园区仅18公里，为商务、会展及休闲度假游客入住提供了一个舒适及具有法式艺术气息的场所。Pullman Zhouzhuang is an international luxury upscale hotel, situated in the most beautiful China water town – Zhouzhuang. The hotel is managed by AccorHotels, it concentrates on business, exhibition and leisure customers. It combines the Southern Yangtze River's tender beauty with French elegance. Interspersed with modern architecture, the hotel is integrated with the surrounded lake and ancient water town. The hotel has 173 rooms, gym and indoor swimming pool. It has 2 restaurants, 2 bars and meeting facilities including an 800sqm pillar-less grand ballroom. Pullman Zhouzhuang is just 50 km away from Hongqiao Airport / Hongqiao Railway Station, and 18 km away from Suzhou Industry Park.