招聘Concierge Supervisor 礼宾部主管_水月周庄铂尔曼酒店招聘信息-最佳东方

• 帮助客人拿取行李，确保客人及时办理离店，安排接送，同时欢迎他们再次光临。
• 有条理的安放客人的行李，确保安全。
• 确保礼宾部服务团队关注大堂的整洁卫生，必要时通知公共区域保洁员进行清理。确保酒店资料和信息可以方便客人。
• 了解酒店周边地区的最新信息，名胜，风景地等，为顾客提供方便。将这些知识与团队成员分享。

• 要求持有驾驶执照以及相关证件。

• Ensures that the concierge team facilitates a prompt departure for all guests by ensuring that their luggage is brought from their rooms promptly when requested, or offered assistance when in the lobby. Also to ensure that all guests are offered to make arrangements for transportation and that they are invited back and farewell.
• Manages the storage and organization of guest’s luggage in a safe and secure, organized and systemized way.

• Ensures that the concierge team maintains the lobby appearance is neat and tidy, and that public areas are called when necessary. Responsible for ensuring that hotel material and information is stocked and available for guests.

• Is up to date with information and has detailed knowledge of facilities, attractions, and places of interest, sights and activities in and around hotel. Imparts this knowledge to other team members.

• Drive license is requested.

水月周庄铂尔曼酒店是一家由法国雅高集团管理的国际五星级标准商务、会展及度假型酒店，坐落于中国最美水乡 -- 周庄，将中国江南的柔美与法国铂尔曼的优雅气息结合为一体，其建筑结合现代艺术，并与周围湖水和水乡古镇融为一体。酒店拥有173间客房和800平方米无柱式宴会厅、健身房和室内泳池。另设2个餐厅，2个酒吧及会议设施。酒店距上海虹桥机场及虹桥火车站仅50公里，距苏州工业园区仅18公里，为商务、会展及休闲度假游客入住提供了一个舒适及具有法式艺术气息的场所。Pullman Zhouzhuang is an international luxury upscale hotel, situated in the most beautiful China water town – Zhouzhuang. The hotel is managed by AccorHotels, it concentrates on business, exhibition and leisure customers. It combines the Southern Yangtze River's tender beauty with French elegance. Interspersed with modern architecture, the hotel is integrated with the surrounded lake and ancient water town. The hotel has 173 rooms, gym and indoor swimming pool. It has 2 restaurants, 2 bars and meeting facilities including an 800sqm pillar-less grand ballroom. Pullman Zhouzhuang is just 50 km away from Hongqiao Airport / Hongqiao Railway Station, and 18 km away from Suzhou Industry Park.