招聘宾客服务员（前厅）_福州阳光城希尔顿花园酒店招聘信息-最佳东方

· Registers and rooms all arrivals according to established procedures.
根据酒店的操作程序制度, 登记和安排客人住
· Maintains intimate knowledge of departmental standards and procedures.
熟悉本部门的操作标准和程序
· Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
严格执行入住和退房以及换房程序并确保所有加入酒店系统的数据与预定的完全一致
· Maintains cashier float and ensures accurate daily report of all money received.
确保每日的流动资金和正确汇报每日所接收的钱
· Keeps abreast of all modifications to accounting policies and procedures.
所有修改要与财务政策和程序与时俱进
·Attends to guest’s complaints, inquiries and requests, referees problems to supervisor if he/she unable to assist.
处理客人的投诉,查询和需求, 当主管不在时调解问题
· Maintains exemplary deportmentstandards of behavior and appearance and attitude as expectedin a Hilton Brand.
行为举止, 外表以及姿势态度符合希尔顿标准
· Adheres to Hilton Hotels Group Corporate Code of Conduct,Employee Handbook and Hotel policies.
遵守希尔顿酒店管理集团制度, 员工手册和酒店政策

Hilton Garden Innis an award-winning, upscale, yet affordable hotel brand that continuallystrives to ensure today’s busy travelers have everything they need on the road.Our brand launched in 1990, and today has approximately more than 600 openedhotels located all over the world—Asia Pacific,Europe, North America, South America and the Middle East.希尔顿花园酒店是一家备受赞誉的高档型酒店，致力于为商旅客人提供满意的服务。我们的品牌始于1990年，目前已有600多家酒店，遍布于世界各地：亚太区、欧洲、北美洲、南美洲以及中东地区。Hilton Garden Inn has unique brand culture to conduct allteam members to the same direction. 希尔顿花园品牌有独具一格的品牌文化，指引着所有团队成员一起朝着共同方向前行。We have a “ You can count on us” culture. It is the foundation for allthat we do . 我们拥有“您可以信赖我们”的文化，它是我们所有文化的基础。在希尔顿花园酒店，我们竭尽所能使您满意，否则您可以拒绝付款，您可以信赖我们，我们保证。Satisfaction Promise shows our service and integrity product which is oneof the composition of the culture “ You can count on us”, each team member wasauthorized to provide satisfaction with the guests. 顾客满意承诺展示我们服务与产品的诚信，是“您可以信赖我们”的组成文化之一，每一位团队成员都被授权向客人提供满意度承诺。★ 免费、温馨而又便利的员工公寓★ 丰富多彩的员工活动★ 全面的社会保险及住房公积金福利★ 优质的免费工作餐★ 集团内部酒店入住及餐饮员工价★ 免费的工服洗涤服务★ 舒适的免费洗浴设备★ 每周双休，享受国家法定假日和年假★ 为每位团队成员量身定制培训课程和发展计划★ 希尔顿网络大学免费课程★ 国内外姐妹酒店交叉培训★ 国内外姐妹酒店工作调转机会★ 集团内的事业发展机会Welcome to join us.“希尔顿全球”欢迎您的加入！