(酒店)人力资源总监
面议
停止招聘
发布于 2018-03-07
(酒店)人力资源总监
(储备)
面议
北京 | 5年以上 | 本科 | 招5人
停止招聘
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职位描述

 To ensure the smooth and efficient running of the Human Resources Division and the implementation of Tangla Culture throughout the hotel.
确保人力资源部的高效运转,以及唐拉雅秀文化在酒店的执行。
(主要职责)Main  Duties
 Ensures that the Department’s activities are aligned with the Corporate Human Resources Strategy, and that the Hotel Actions have been implemented where appropriate.
确保部门活动符合集团人力资源部的统一方针,酒店的活动得到合理的执行。
 Represents the Human Resources function on the hotel's Executive Committee.
在酒店行政委员会中代表人力资源的职能。
 Co-ordinates and monitors the activities of the Human Resources Division.
协调和监督人力资源部的整体活动。
 Prepares and updates the Human Resources Departmental Operations Manual.
制定并更新人力资源部营运手册。
 Ensures that the hotel is adhering to all Company/Hotel Human Resources Policies and Procedures.
确保酒店的政策符合集团的政策和程序。
 Ensures that government-stipulated employee legislation is strictly followed and implemented.
确保政府规定中有关员工方面的法规得到严格的遵守和执行。
 Oversees the hotel's employee welfare programmes, ensuring that the benefits supplied are relevant and competitive in the local market place.
有效管理酒店员工福利项目,确保员工的福利在本地市场具有一定的竞争力。
 Conducts regular Departmental Communication Meetings.
协调开展部门沟通会议。
 Supports the hotel’s focus on service excellence by training and assisting others to train people to provide exceptional service to the hotel’s external customers (guests).
通过培训为酒店的焦点——优质服务提供支持,并协助其他同事的培训工作,使酒店员工能够提供超出客人要求的服务给顾客。
 Ensures that Human Resources personnel provide the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.
确保人力资源部的所有员工都能做到,为酒店其他员工(内部顾客)以及到人力资源部的所有人员提供专业、礼貌和热心的服务
 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily
用礼貌、高效的方式来解决所有顾客以及内部员工的投诉和要求,并及时跟进,确保问题得到满意的解决
 Maintains positive guest and colleague interactions with good working relationships.
与客人和同事保持基于良好工作关系的接触。
 Prepares the Annual Human Resources Budget.
制定人力资源年度预算。
 Maintains efficient staffing levels and payroll systems, helping Division/Department Heads to maximize productivity and minimize unnecessary payroll costs.
设置合理的员工级别和工资体系,控制最大化的生产率和最小的支出。
 Researches and proposes competitive compensation/benefits/incentive packages.
协助研究有竞争性的补偿/福利/激励机制。
 Ensures that the Department's operational budget is strictly adhered to, that all costs are controlled and expenditures are properly approved.
制定部门营运预算,以控制成本和花费。
 Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.
确保酒店内所有与财务记录、金钱和执照等相关的规定、政策和条例严格遵循当地法律,包括及时准确的提供财务方面的信息。
 Ensures that all employees are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company/hotel policies and procedures.
确保所有员工在雇佣条件、本地法规以及酒店的政策程序方面得到公平的对待。
 Oversees the hotel's recruitment and selection process, providing Division and Department Heads with effective and efficient recruitment solutions.
监督酒店的招聘和挑选程序,为各部门总监或经理提供有效招聘方案。
 Oversees the training and development function for all hotel employees.
监督酒店所有员工的培训和发展职能。
 Assists in the training of Human Resources employees making sure that they have the necessary skills to perform their duties in the most productive way.
协助对人力资源部所有员工的培训,确保其具备高效工作的技能。
 Ensures a strong professional relationship with all levels of employees within the hotel, taking an active interest in their welfare, safety and development.
确保酒店内部不同级别员工之间的正常工作关系,并在员工的福利、安全和发展上表现出积极的态度。
 Ensures that all employees report for duty punctually, wearing the correct uniform and name tag at all times.  
确保所有员工的出勤和仪容仪表及名牌佩带符合酒店标准。
 Ensures that employees maintain a high standard of personal appearance and hygiene and adhere to the hotel and department’s grooming standards.
确保员工的个人仪表卫生符合酒店和部门的标准。
 Encourages employees to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation.
鼓励员工的创造力和创新精神,勇于挑战压力,为酒店的运营做出贡献。
 Ensures that all employees have a complete understanding of and adhere to employee rules and regulations.
确保所有员工理解并按照员工规章制度执行。
 Ensures that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
确保所有员工了解并遵守酒店、集团和当地的政策法规中有关的消防、卫生、健康和安全的制度。
 Conducts annual Performance Development Discussions with employees, supports them in their professional development goals.
与员工进行关于年度发展评估的讨论,帮助他们实现自己的职业目标。
 Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health and safety.
熟悉并严格遵守员工手册中的规章制度,以及和酒店政策相关的消防、卫生、健康和安全的制度。
 Ensures high standards of personal presentation and grooming.
保持高标准的个人形象和仪容仪表。
 Maintains strong, professional relationship with the relevant representatives from competitor hotels, business partners and other organizations.
与竞争对手的酒店代表、生意伙伴和其他组织,包括本地的学校、旅游学校和大学保持良好的关系。
 Responds to changes in the Human Resources function as dictated by the industry, company and hotel.
根据酒店、行业和公司的指引,回应需求、进行调整,执行任何合理的任务及额外职责。
 Carries out any other reasonable duties and responsibilities as assigned.
完成交给的其它工作。

其他要求
国际联号工作经历:优先
语言能力:英语-精通
年龄要求:28-35岁
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公司地址
北京市朝阳区东三环北路乙2号海南航空大厦B座
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  • 酒店业--国内高端酒店/5星级
    行业
  • 2000人以上
    规模
  • 股份制企业
    企业性质
海航酒店集团成立于1997年,是海航旅业旗下酒店业务投资、管理平台,专注于全球化的中高端酒店业务投资和管理,以及分时度假等业务。海航酒店拥有全球性网络,是中国最大的民营酒店集团和中国最佳酒店管理集团公司。截至2017年6月底,海航酒店在国内外直接运营及投资项目所涉及酒店8000余家,客房总量逾120万间。海航酒店平台拥有Radisson Blu (丽笙)?等全球性知名品牌,及以唐拉雅秀为代表的东方元素高端品牌。
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Founded in 1997, HNA Hospitality Group is the hotel investment and management platform under HNA Tourism to focus on creating a mid-to-high end global hotel network. HNA Hospitality Group is China’s largest private hotel?group and China’s best hotel management group to have a global presence. As of the end of June 2017, HNA Hospitality Group all together operates and or invests in about 8,000 hotels with over 1.2 million rooms around the world. Notable premium brands under HNA Hospitality Group include Radisson Blu and other global brands, as well as Tangla Hotels to highlight upscale oriental hotel brand image.

北京市朝阳区东三环北路乙2号海南航空大厦B座
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