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监督并管理本部的服务情况。
指导员工做准备、服务及菜单方面的工作。
及时完成酒店管理层所布置的所有工作。
汇报有关销售、客人投拆、解决办法及所涉及人员、设备的情况。
参加每日的晨会及每月的交流会议,讨论有关服务及工作准备的情况。
确保下级做好服务前的准备工作。
确保员工保持良好的仪容仪表。
确保有足够的用品,并申请所需采购的物品。
确保员工完成辅助工作。
确保所有设备及家具处于正常的工作状态。
确保餐厅的干净、整洁。
询问客人对饭菜和服务是否满意,并要明确客人的要求或需要。
经常向管理层提供建议,以提高餐饮部的工作质量及销售量。
Monitors and supervises flow of service at the assigned station in the Restaurant.
Briefs personnel on preparations, service and content of menu items.
Performs all duties as assigned by management.
Reports records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment to Superiors.
Participates in daily briefings and monthly communication meetings to discuss various aspects of food service and preparation.
Ensure subordinates carry out pre-service duties.
Ensure grooming and general appearance of staff conforms to Hotel standards
Ensure adequate supplies of materials, and requisition for general supplies.
Ensure subordinates properly carry out side duties.
Ensure all fixtures and operating equipment is in good working condition.
Ensure good general appearance and maintenance of restaurant working areas.
Checks guest satisfaction and attend to guest requests or inquiries regarding food and services.
Makes frequent suggestions to Management in reference to restaurant general operation and F&B promotion.
上海斯格威铂尔曼大酒店PULLMAN SHANGHAI SKYWAY上海斯格威铂尔曼大酒店是法国雅高集团旗下的高端国际酒店。52层的这座五星级酒店是位于黄浦区市中心的一座地标性建筑。这座五星级酒店拥有309间客房和套房及位于52楼的行政酒廊,所有房间面积不小于48平方米,每间房间配有免费无线上网服务。酒店毗邻新天地,田子坊,日月光时尚生活休闲中心及众多沪上知名的购物观光区,距离地铁九号线打浦桥站仅几步之遥。Pullman Shanghai Skyway is the upscale international hotel brand of Accor, the world’s leading hotel operator. 52 storey landmark building is located in the downtown. Its 309 rooms and suites with Executive Lounge in 52F start from 48 m² and have free WIFI access. This business hotel is near XinTianDi, TianZiFang and the main shopping and sightseeing areas. Crossing the street there is an access to metro line 9. Its brand new dining space Gingembre 15, is located at garden level and it has a terrace surrounded by a pond.员工福利 Great Benefits-为正式员工缴纳五项社会保险和住房公积金Provide social insurances and housing funds to colleagues-提供免费的工作餐,外地员工可提供住宿Free duty meals, dormitory for outlander-服务满一年的员工即可享受工龄津贴Seniority allowance for colleague who have joined us over one year-每月发放全勤奖、外语证书津贴Monthly full attendance allowance and foreign language certificate allowance-集团及酒店内部交叉培训及转调机会Internal cross training and transfer opportunity in the group and hotel每周一至周五为酒店的公开招聘日,有意向的求职者可带好本人简历、有效证件及近照直接到酒店人力资源部参加面试。如您对网站所列职位感兴趣,请将简历发至酒店邮箱:tcm@pullmanshanghaiskyway.com(请在来信的标题上注明所申请的职位,谢谢!)