• 五险一金
• 带薪年假
• 每周双休
• 八小时工作制
• 优秀员工奖励
• 法假三倍工资
• 点名奖
• 公寓住宿
• 免费班车接送
• 免费一日四餐

1.确保房务部的各项活动符合集团相关的战略，以及酒店各项行动计划的适当执行。
Ensures that the Rooms activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.
2.在行政委员会中代表房务部的所有职能。
Represents the Rooms function on the hotel's Executive Committee.
3.监督准备和更新各个部门运营手册。
Oversees the preparation and updates of individual Departmental Operations Manuals.
4.定期召开整个部门的沟通会议并确保部门的例会和会议的有效性和必要性。
Conducts regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.
5.确保客史档案的维护和使用。
Ensures that guest history files are maintained and utilised.
6.始终确保所有员工实现酒店品牌的承诺及提供超出客人预期的服务。
Ensures that all employees deliver the brand promise and provide exceptional guest service at all times.
7.确保前厅部员工提供适当的优质服务给内部客人。
Ensures that employees also provide excellent service to internal customers in other departments as appropriate.
8.亲临公共区域观察对客服务情况，并与客人进行交谈，必要时，通过部门经理辅导员工的对客服务技能。
Spends time in public areas observing employee-guest interaction and talking with guests, working through Heads of Department to coach employees in guest service skills as necessary.
9.礼貌且高效地处理所有内部及外部客人的投诉及要求，并跟进确保问题圆满解决。
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
10.借助良好的工作关系，维护与客人及同事间积极的交流及互动。
Maintains positive guest and colleague interactions with good working relationships
11.监督并协助招聘筛选部门所有房务部员工。确保部门经理遵守酒店的招聘原则，依据素能来选择员工。
Oversees and assists in the recruitment and selection of all Rooms employees. Ensures that Heads of Department follow hotel guidelines when recruiting and use a competency-based approach to selecting their employees.
12.监督房务部所有员工的按时出勤和仪容仪表，确保他们根据酒店和部门的仪容仪表规范，着装整齐并保持高标准的个人卫生及形象。
Oversees the punctuality and appearance of all Rooms employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.
13.通过适当的培训，指导和/或辅导发展每个部门经理的技能和能力，从而提升部门经理的效率。
Maximises the effectiveness of Heads of Department by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.
14.进行部门经理的年度职业发展面谈，协助他们完成职业发展目标。确保他们同样对他们的员工进行绩效评估。
Conducts annual Performance Development Discussions with Heads of Department and supports them in their professional development goals. Ensures that they in turn conduct annual Performance Development Discussions with their employees.
15.确保在培训经理和部门培训员的协助下，部门经理为其员工设计有效的培训项目并执行。
Ensures that each Head of Department plans and implements effective training programmes for their employees in coordination with the Training Manager and their Departmental Trainers.
16.鼓励员工开拓创新的精神，并认可他们所作出的贡献。
Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.
17.确保员工对规章制度全面理解。
Ensures that all employees have a complete understanding of and adhere to employee rules and regulations.
18.确保所有员工遵守酒店，公司及当地有关火灾和自然灾害的安全常识。
Ensures that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
19.参加必要的所有会议，并积极参与讨论。
Attends and contributes to all Meetings as required.
20.熟知员工和行业的法律条文。
Is knowledgeable in statutory legislation in employee and industrial relations.
21.确保保持高标准的个人形象和仪容仪表。
Ensures high standards of personal presentation and grooming.
22.始终对管理和个人行为负责， 并且积极展现酒店管理层的形象。
Exercises responsible management and behaviour at all times and positively representing the hotel management team.
23.与竞争酒店、其他公司，尤其是旅行社和当地的商业团体及航空公司的相关人员，建立长期稳定的关系。
Maintains strong, professional relationships with the relevant representatives from competitor hotels and other organisations, especially travel agencies, local business groups and airlines.
24.随着行业、公司和酒店的变化，对房务部职能作出相应调整。
Responds to changes in the Rooms function as dictated by the industry, company and hotel.
25.熟知酒店的员工手册并且理解酒店的规章制度，尤其是有关火灾，卫生，健康，与安全的政策和程序。
Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
26.完成其他合理分配的职责和任务。
Carries out any other reasonable duties and responsibilities as assigned. 

Pullman Hefei Sunac, Novotel Hefei Sunac and Mecure Hefei Sunac feature total 1570 guestrooms and suites which are HUI architectural designed; vibrant restaurants and bars offer guests a wide choice of culinary delights. Ideally located 10 minutes from Hefei South Railway Station, 20 minutes from downtown and 25 minutes from Hefei Gaoxin district, 3 hotels are perfect for business and leisure, you can experience the adjacent Wanda City including Theme Park and Water Park, or relax in the landscaped garden and private beach. 合肥融创铂尔曼酒店，合肥融创诺富特酒店及合肥融创美居酒店为传统徽式建筑设计风格，共拥有1570间客房及套房，餐厅酒吧提供丰富多样的美食饮品，为商务及休闲客人提供完美的入住体验。酒店距离合肥南站和合肥市中心仅10分钟和20分钟车程，达合肥高新区也仅需25分钟车程。这里既配备园景花园及私人沙滩，还紧邻融创文化旅游城。可感受活跃动感的都市氛围，同时享受大自然的静谧。