招聘健身中心服务员Fitness Centre GSO_西安君悦酒店招聘信息-最佳东方

§ 确保高标准的个人仪容仪表穿着得体的工服并保持高雅的形象（口红、描眉、适当涂抹粉底）

Ensure high standards of personal presentation and grooming Must wear make up conservatively and tastefully (Lipstick, Mascara and Foundation)

§ 保持五星级的环境并为客人留下积极的第一印象

Ensure the maintenance of a five star environment and positive first impression for all guests

§ 向领班和助理经理报告工作中遇到的困难和问题

To report any difficulties or problems within the spa to the Team Lead or Assistant Manager

§ 与本部门和其他部门的同事保持良好的工作关系

To maintain good working relationships with your own colleagues and all other departments

§ 与助理经理和领班沟通各方面的客人意见，员工信息和影响日常运营的活动

To liaise with the Assistant Manager and the Team Leader on all aspects of guest comments, staff messages, and activities that effect daily operations

§ 计算和管理所有前台的交易事项

To control and account for all transactions processed at the reception desk

§ 定期监控库存并负责前台物品的采购

To monitor and control all stocks and re-order supplies used at the reception on a regular basis

§ 参加必要的会议

Attends and contributes to all Meetings as required

§ 礼貌而高效地处理所有客人和内部的投诉和询问，汇报无法立即解决的投诉，跟进确保问题圆满解决

Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up

§ 保持与顾客和同事的良好合作关系

Maintains positive guest and colleague interactions with good working relationships

§ 完成合理安排的任务，随着行业、公司和酒店的变化对职能作出相应调整

Respond to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the hotel, industry and company

§ 与其他宾客服务主任保持良好的关系和卓越的沟通

Excellent communication channels are to be maintained with other Guest Services Officers

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