水疗副理Spa-Assistant Manager
面议
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发布于 2018-01-10
水疗副理Spa-Assistant Manager
面议
西安 | 经验不限 | 学历不限 | 招1人
停止招聘
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职位描述

 

  • 确保水疗中心设备运行顺利并达到酒店盈利标准

    Ensure the Spa and facilities operates successfully and is individually profitable in accordance with the standard of the hotel

  • 根据顾客意见调查结果,确保所有改进措施贯彻执行

    Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented

  • 确保所有的准备工作和美体按摩师按照客人的预约和要求准备就绪

    Ensure that all therapy, treatment, package and rooms are pre-blocked according to the treatment time and preference of the guest and the therapists are informed of the same

  • 与工程/客房部门紧密合作,确保按摩理疗室按照凯悦酒店标准的维修计划关闭

    Work closely with Engineering and Housekeeping departments to ensure that rooms are blocked accordingly for scheduled maintenance in compliance with Hyatt standard

  • 按部门需要协调, 确保营业运营流畅, 卫生清洁并且实施水疗中心,健身房, 运动器械的维修工作

    To coordinate with the needs of the department and ensure the smooth operation, cleanliness and maintenance of the spa, gym, activity facilities and equipment

  • 确保员工更衣间清洁整齐

    Ensure the staff room is kept clean and tidy at all times

  • 确保水疗中心达到并超过凯悦标准

    Ensure the entire spa meets and exceeds Hyatt standards

  • 与客房清洁部领班/酒店客房清洁部经理/水疗中心领班实施频繁彻底的检查

    Conduct frequent and thorough inspections together with the Housekeeping Team Leader/ Hotel Housekeeping Manager and team leaders

  • 为酒店/ 按摩理疗师/酒店客房最大程度的提高营业效益

    Maximises sales and revenues for the hotel and both treatment/therapy rooms and guestrooms

  • 针对水疗中心运行程序/酒店健身器材/ 水疗中心服务进行有必要的检查和改进

    To review and improve as necessary the operational procedures for the entire spa and Hotel Fitness facilities and services of the spa

  • 确保有效实施可用性部门领导管理技术, 有效加大酒店客房和水疗中心的营业效应

    Ensures commercial management techniques of availability control are applied to achieve the maximization of room sales and treatments

  • 确保水疗中心具有销售的态度和意见,并且在店工作员工有提高营业效益和销售意识

    Ensures that the Spa operates with a sales attitude, and all personnel are aware of sales and opportunities within the hotel, which will assist, with the maximization of revenue

  • 时刻建议高层管理人员关于未成形的工作程序规定

    Keeps senior management informed of any risk or opportunity in relation to the pre-set performance figures

  • 确保水疗中心员工警觉个人的销售目标并及时报告个人销售表现

    Ensures all spa personnel are aware of their individual revenue targets and are kept informed of performance results

  • 遵从酒店的信贷规定,确保部门营业总额按时到帐

    Adhere to company credit policies to ensure all revenue expected will be received

  • 分析观察竞争对手过去和未来的经营计划,有效实施正确的销售策略

    Monitors competitor performance both past and future to ensure correct selling strategies are applied

  • 与部门经理策划并贯彻每月销售计划/ 销售活动, 并策划员工销售鼓励方案

    Design and implement monthly sales, promotions and motivation programmes in collaboration with the Spa Manager

  • 根据年度部门预算策划本年度水疗中心销售计划与活动

    Manage current year Spa sales and promotional activities and expenses within budget

  • 负责并监管每日水疗中心的运营情况

    To be responsible for supervising the day-to-day operations of the Spa

  • 确保员工按时报告工作情况并穿着工作制服佩戴个人名牌

    Ensure that all employees report for duty punctually are well groomed, wearing the correct uniform and nametag and at all times

  • 协助培养有效率的员工团队并保持卓越的服务标准

    To assist in the building of an efficient team of employees by striving to maintain standards of excellence

  • 实施员工的评估并回顾现有的工作表现确认今后的发展改进的目标

    To conduct employee evaluation for all direct reports, to review existing performance and identify any areas for further development and improvement

  • 实施定期的在职员工进修课程

    Ensure that regular “refresher” course for existing employees are conducted

  • 指导并带领并可服务员工/领班/ 部门辅导助教

    Coach and guide GSOs, Team leaders, Departmental Tutors

  • 确保水疗中心电脑软件的最佳运行

    Ensure computer systems are being used optimally for Spa requirements

  • 对水疗中心的档案/文件进行有效适当的管理和储存

    Ensure all Spa records and documents are being filed and maintained in an effective and appropriate manner

  • 确保水疗中心按摩理疗室的预定有序, 保证客人的光临程序

    Ensure all spa guest treatment rooms’ reservations are in order to facilitate an efficient arrival/departure service sequence

  • 及时检查回顾电脑记录,确保准确的个人服务预约

    Review spa RA profile to ensure information is updated after call appointment

  • 确保纪录所有有关客人的档案历史

    Ensure all relevant data of all clients is captured paying particular attention to the Guest History Maintenance

  • 通过员工培训和奖励计划有效提高营业效益

    Maximise Retail Sales and Revenues through training and incentive programmes

  • 有效连接酒店水疗中心与本地水疗工业

    To serve as a link between the Spa and the local industry

  • 负责推销水疗中心与健身中心的会员销售并与会员保持良好关系

    Responsible to drive and promote Spa and Fitness membership and maintain a close relationship with members

  • 负责为水疗中心监控并预定库存

    Order and control stock levels for all professional and retail items

  • 监控水疗中心服务目录与各按摩理疗室的库存

    Control stock levels for all menu and stationary

  • 协助培训产品/服务相关的知识并向客人作产品推荐

Continue to support GSO Team with product knowledge and treatment association training and homecare recommendations for the clients

其他要求
国际联号工作经历:优先
语言能力:英语-良好
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公司地址
陕西省高新区锦业路12号
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
凯悦酒店集团的信念我们关爱每一个人,让他们尽善尽美显真我。关爱源于真诚的同理心和人际关系。我们通过真诚地看待他人并将其作为独特个体来加以了解从而做到关爱他人,正因如此,我们才可以量身定制并提供个性化的体验。我们时时秉持以人为本的宗旨对待员工、客人、业主、运营商和社区成员。“尽善尽美显真我”就是每时每刻都要忠于自我,做最真实的自己——专注心神、充实自我,随时准备直面外界的挑战。 酒店介绍西安君悦酒店是国内首座全钢结构的双子塔建筑,A塔是迈科中心的甲级办公区,君悦酒店位于B塔。整座建筑采用了英文字母H的造型,而位于106米高空的连廊,堪称点睛之笔,联结了AB双塔,象征古老的长安和今天活力四射的现代西安的联结纽带;也象征着丝绸之路从长安到罗马、从东方到西方的沟通;也是高效快速的工作到舒缓闲适的生活的无缝对接。 西安君悦酒店是凯悦酒店集团旗下奢华五星级品牌,位于西安市高新区锦业路CBD核心区,拥有380间客房、5个中西式特色鲜明的美味餐厅、985㎡大宴会厅和9个会议室。强大且专业的运营团队在古都西安谱写着一个又一个的优质服务故事。我们热诚地欢迎各界酒店精英加入西安君悦酒店,积极向上并充满热忱的君悦团队在西安等您。这会是一个全方位、高品质的学习成长平台,让我们迎接您的到来,见证您的成长! 欢迎登录凯悦酒店集团招聘网站http://hyatt.jobs,建立个人帐户以获悉更多职位信息。 
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