洗衣房主管
4千-5千
停止招聘
发布于 2020-10-16
洗衣房主管
4千-5千
苏州 | 3年以上 | 学历不限 | 招1人
停止招聘
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职位描述

MAJOR RESPONSIBILIES :

主要功能:

 

Responsible for the direct training and close supervision of all Laundry staff.  Supervises the work flow in the guest section, house laundry and dry cleaning production and maintains discipline and enforces hotel and departmental policies and procedures.

保证客衣、员工制服、酒店布草的洗涤、熨烫质量。

 

SPECIFIC DUTIES :

工作任务:

 

1.   Ensure day to day operational efficiency of the section

             保证每天的有效操作

       a.   Assist the Laundry Manager in controlling and directing the Laundry Department.

             协助洗衣房经理控制和知道洗衣房的工作

i.                     Train, re-train and supervise all laundry staff during tour of duty.

在工作中培训和指导洗衣房员工

ii.                   Prepare work attendance and time schedules of laundry staff, as directed     by the Laundry Manager.

在经理的指导下安排员工的工作时间和进度

iii.       Ensure that preventive maintenance program is carried out on all laundry       equipment.

                                  保证洗衣房设备的维护保养计划的执行

b.     Counsel, motivate staff as and when necessary.

           需要时忠告和激励员工

i.  Recommend disciplinary measure when required.

           必要时推荐合理的措施

c.     Handle guest complaints and inquiries when necessary.

           必要时调查和处理客人的投诉

d.     Supervise the guest work unit.

           指导对客服务

i.                     Ensure that all guest laundry are collected, checked, marked, washed, dried, folded, packed, charged and delivered properly.

保证客衣准确的收集,检查,打码,清洗,烘干,折叠,包装和送回

ii.                   Supervise the Valet Runner to ensure proper collection and delivery of      guest laundry.

指导客衣收发员准确的收送客衣

iii.       Direct and supervise Presser and Ironer in pressing, folding and packing      guest articles.  Ensure staff operate laundry machines under their care according to approved and standard procedures.

          指导和监督客衣的熨烫,折叠和包装,保证员工按照规定的程序操作洗衣机

e.     Supervise the dry cleaning and laundry production unit.

            监督和指导水洗,干洗的生产

i.                       Ensure that all dry cleaning and laundry items are done properly.

保证所有的水洗干洗都完全做好

ii.                     Ensure all Rooms, Food and Beverage linen and uniforms are being

sorted, checked, cleaned, pressed, folded and delivered properly.

保证客房餐饮布草和制服的分类,检查,熨烫,折叠和传送的完全性

iii.                    Ensure that correct formula in washing is followed strictly by laundry staff.

严格要求员工按洗涤的正确规则洗涤

iv.        Direct and supervise the Dry Cleaner to ensure proper washing load,        programming, spotting and unloading of dry cleaning items.

       指导和监督干洗工的装载和去渍

iv.                   Direct and supervise laundry washer to ensure proper sorting, stain    removal, washing and drying of house linen.

 指导和监督水洗工正确的分类清洗和烘干客房布草

v.                    Assign work to Dry Cleaner / Spotter and all laundry operators – Washer, Pressers, Ironers, Markers and Valet Attendants.

合理分配 洗衣房所有员工的工作

vii.     Direct and supervise the house linen washer in the proper way of loading        and unloading linen from the machine.

      指导和监督水洗按照正确的方法装载布草

2.   Contribute to overall operational efficiency

            有效的操作

       a.   Ensure that all areas, equipment and machines are clean, safe and in gook running

              condition.

                        保证整个区域,设备的清洁,安全和好的运行状况

i.                     Ensure only qualified staff operate the machines.

保证有资格的员工操作机器

ii.                   Report immediately to the Laundry Manager any malfunction or       deficiencies of any laundry equipment as soon as noticed.  Initiate necessary maintenance and repair orders.

发现设备有问题立即汇报经理,采取必要合适的维修

iii.                  Ensure all areas are clean before, during and after duty hours.

在工作中,工作前和工作后保证区域的卫生

iv.      Ensure laundry staff clean their machines / equipment before they go off        duty.

                                   保证员工下班前清洁他们的设备

 

b.     Check supervisor and control issue and usage of laundry chemicals and solvents.

            检查和控制化学用品的储存和用量

i.                     Determine and set formulas.

确定和实施规定

ii.                   Dosage of chemicals and solvent used in the operation of the Laundry    Department, as approved by the Laundry Manager.

在洗衣房使用清洁剂的用量要得到洗衣房经理的核准

iii.                  Ensure correct formula is strictly followed by laundry staff.

保证员工严格执行正确的规定

iv.   Ensure sufficient stock of detergents, solvents and spotting agents.

               保证充足的清洁剂库存

v.   Ensure correct use of chemicals for spotting and stain removal.

           保证去渍时正确的使用清洁剂

c.     Prepare all required reports before going off duty.  Ensure staff do the same.

           保证下班前完成工作报告,保证员工也是如此

i.  Ensure all laundry staff follow the Hotel, Laundry and Housekeeping  Department policies and procedures regarding courtesy, good grooming,    hygiene,   safety, emergency, pest control and energy conservation.

                                     严格遵守酒店,洗衣房和客房部的规章制度,更好的完成交于的工作安排明白酒店的紧急应急,安全及危害措施控制步骤

 

d.     Maintain personal grooming as per Hotel’s standard, to project an efficient,

  professional, neat and tidy appearance to Hotel guests and set an example to

  subordinates.

          保持个人清洁卫生,符合酒店的规定标准

 

e.     Emphasize good personal behavior, as per guidelines laid down in the Employee

  Handbook and promote the spirit of teamwork, whenever and wherever possible.

 

f.      Ensure all laundry staff follow strictly all Hotel, Laundry and Housekeeping

  Department policies and procedures to be able to perform duties and

  responsibilities efficiently and effectively.

                       了解员工手册的内容,尽力在工作及在团队中发挥作用


其他要求
国际联号工作经历:优先
语言能力:中国普通话-精通
计算机能力:良好
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公司地址
江苏省苏州市太湖国家旅游度假区墅里路6号
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 国有企业
    企业性质
 2018年7月1日开业的苏州太湖万豪酒店和苏州太湖万丽酒店位于“人间天堂”苏州太湖之滨,信步可揽憩静恬美的太湖山色;酒店临近沪宁、苏嘉杭高速,距苏州绕城高速太湖西山(金庭)出口仅5分钟车程,距离苏南机场30分钟车程、上海虹桥枢纽50分钟车程30分钟即可直达市区,是长三角商务会议好去处,休闲度假首选地。 酒店地理位置优越,壁邻度假区高尔夫球场, “太湖湿地公园”、“蒯祥纪念园”、“渔洋山景区”、“海洋馆”等自然景观景点左右相依,石公山、林屋洞、飘渺峰、明月湾古村落等太湖西山与东山景点均在酒店20分钟交通圈内。  苏州太湖万豪酒店和太湖万丽酒店,是苏州太湖旅游度假区首家万豪国际品牌酒店。2家酒店坐拥116,000平方米,别具匠心的设计给您带来前所未有的舒适体验,一切尽显万豪集团高端酒店卓尔不凡的尊贵品质。周边秀山丽水,举目如画。湖生态环境富饶,盛产 “太湖三白”、 碧螺春茶、枇杷、杨梅等名特产品,这里“月月有花,季季有果,天天有鱼虾”,宛若室外桃源般令人神往。
江苏省苏州市太湖国家旅游度假区墅里路6号
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