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MAJOR FUNCTION 主要职能:
To graciously welcome and seat guests in a manner that ensures every guest will receive prompt and courteous service at all times.
热情地欢迎和领客入坐以确保每个客人都能受到迅速和礼貌的服务。
To set the tone of aggressive hospitality with a display of friendly enthusiasm that will continue all through the Restaurant during the entire meal period.
用自信而好客的语调,在整个客人在餐厅用餐期间始终保持友好、热心的态度。
To supervise and control seating in the Restaurant and ensure that guests are seated in stations so that no server is overloaded with guests at any given time, and in order to seat guests in a manner that is fair to all the servers.
管理和控制好万丽咖啡厅的座位分配并且确保每个客人都有人服务,没有一个服务员在某一时刻过忙, 而且领客人如座时要保证对所有服务员公平。
MAJOR RESPONSIBILITY:
责任概要
1.Follow all hotel and company policies and procedures.
遵守酒店和公司政策和程序。
2.Comply with the “clean as you go” policy.
遵从 "你离开时干净"的政策。
3.Report to work on scheduled days at the scheduled time.
按照排班表上的工作时间报到。
4.Report to work in uniform following all appearance standards.
按照所有的仪容仪表标准着制服报到。
5.Work as a TEAM.
以一个团队工作。
6.Follow all safety policies to ensure a safe work area.
依照所有的安全政策确保工作区域的安全。
7.Honor all reasonable work-related requests made by a Manager or Supervisor, which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the hotel.
尊重经理或主管做出的工作安排,有些可能超过你的有正常工作职责,以保证提供给酒店的客人满意的服务。
8.Check out with your supervisor before leaving your station or the floor for any reason.
在你以任何理由离开你的区域或楼面之前向你的主管报告。
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