招聘宾客服务接待 Guest Service Agent_The Senz 夏亚酒店招聘信息-最佳东方

岗位职责

Welcome to join one of the leading luxury hotels in Shanghai, and learn and grow your career, and have fun and fulfillment everyday.

欢迎加入到上海尊享奢华酒店，学习和发展您的事业，在工作的每一天充满快乐和幸福。

1、查看交班记录，了解上一班的移交事项，并负责处理；
2、熟悉预订资料，了解客情，尤其要记住即将来电的贵宾、常客的姓名，了解酒店的所有活动；
3、熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益；
4、熟练总台各项专业业务和技能，搞好对客服务；
5、熟练掌握店内信息，提供准确的问讯服务；
6、负责为下榻酒店的宾客办理入住登记手续；
7、负责客房钥匙的管理和发放工作并严格遵守验证制度；
8、制作有关报表，为其它部门提供准确的接待信息。

岗位要求
1、性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感；
2、良好的团队协作能力和沟通能力。

欢迎来到“夏亚酒店”——豪华型的城市度假酒店，距离上海虹桥国际机场及虹桥火车站约5千米，距离国家会展中心约5分钟车程。在“夏亚酒店”，我们为客人提供健康、风尚、商务与豪华完美平衡的处所，创造激发感官的体验。这是一个可以放松、充电、成为更好的自己的空间；一个以崭新面貌开启新一天的地方。酒店的环境和我们所做的一切皆是为了在每一个接触点促进正念和安宁。酒店的员工经过专业培训，通过刺激和唤醒五种感官为您带来独特的体验。入住景色秀美的花园景观客房，享用免费迷你吧、豪华的客用设施、工作台、国际卫星电视。在The Senz水疗享受芳香按摩护理，亦或前往设施齐全的健身中心锻炼，在室内的竞赛游泳池畅游。The Senz俱乐部在The Senz酒廊和空中花园为品位非凡的宾客们提供专属的尊贵体验，个性化的服务和豪华的客房及套房用品。在酒店的花园里还有熊猫乐园，是孩子们游乐玩耍的理想场所。酒店大堂吧、Estilo酒吧及餐厅提供地中海风味美食、美味的咖啡及小食；夏雅楼餐厅为食客们奉上本地风味美食和粤式佳肴。Welcome to “THE SENZ HOTEL & SPA”, a luxury urban resort which is only 5km from Hongqiao International Airport and Shanghai Hongqiao Railway Station, and a 5-minute drive from the National Exhibition and Convention Center.At “THE SENZ HOTEL & SPA” we offer a perfect balance of wellness, effortless style, business, and luxury, and create guest experiences that inspire the senses. A space for people to relax, recharge, and emerge a better version of themselves. The hotel environment and everything we do are designed to promote mindfulness and tranquility at every touch-point. Our staff are specially trained to create this experience through masterful stimulation and awakening of all five senses.Enjoy a splendid garden view room with complimentary mini-bar, luxury guest amenities, a work station and international satellite TV. Take a relaxing aroma therapy massage at The Senz Spa, or dive into the indoor lap swimming-pool after a visit to our state-of-the-art Fitness Center.The Senz Club offers discerning guests the perfect exclusive retreat in our The Senz Club Lounge and Sky Garden, with personalized service and ultra-luxury amenities in all rooms and suites. Located within our landscaped gardens, our Panda Playground is ideal for young guests to have fun together. The Lounge and Estilo Bar & Restaurant feature Mediterranean cuisine with barista coffees and snacks, and Xiayalou Restaurant offers healthy and delicious local and South Chinese Cuisine.酒店地址：中国上海青浦区高泾路1118号（近上海国家会展中心）Hotel address: No. 1118 Gaojing Road, Shanghai, ChinaClose to National Exhibition & Convention Center）邮编 Postcode：201702