招聘宾客关系主任 Guest Relation Officer_长沙滨海华美达广场酒店招聘信息-最佳东方

1、Good communication skills and writing skills 具备良好的沟通技巧和写作能力
2、Familiar with office software and Front Office System.熟练操作办公软件和前台操作系统
3、Problem solving、reasoning、motivating、organizational and training abilities.良好的处事、推理、激励、组织和培训能力
4、Builds and maintain positive relation ships with all internal guests 能建立和维护良好的宾客关系
5、Takes action to address these needs in order to exceed their expectations.    关注客人服务需求，努力超越宾客需求
6、Greets rooms and sees off guests in the lobby，Assists VIP guests to check in and check out procedures.   在大堂迎候、欢送客人，协助VIP办理登记入住及离店手续
7、Makes daily courtesy call to guests and collect guest comments and follow up accordingly.     做好每日对住店宾客的礼仪拜访工作，搜集宾客意见并及时采取跟进措施与向上级反映
8、Hotel experiencewith one year in a management capacity, or an equivalent combination experience.1年相关酒店客户服务经验或相关资历

长沙滨海华美达广场酒店由湖南海滨置业有限公司投资建造，位于浏阳高新技术产业开发区大安路，入驻全球最大酒店集团-温德姆集团，由旗下的国际酒店知名品牌-华美达广场（RamadaPlaza）冠名管理。酒店集住宿、会议、中西餐、商务、娱乐休闲于一体，是浏阳地区内唯一一家超五星的高端品牌酒店，酒店交通区位优势明显，紧邻长浏城际轻轨站和永安新汽车站，距长沙黄花国际机场仅8公里，距长沙高铁站38公里、距长沙市中心30分钟车程，与岳临高速、长潭西线高速、长株高速、平汝高速路路相通，交通便捷。酒店主楼共17层，总建筑面积2万平米，拥有宽敞舒适的豪华客房和套房近200间（套），特设行政楼层VIP接待，专享顶楼空中花园行政酒廊，是高端人士商务洽谈或休闲小憩的理想场所。酒店餐饮面积4800平米，设有包厢8个，宴会厅和多功能会议室均配备先进的视听、影音和同声传译等设施，满足宾客多方位的会务需求。酒店大堂设有西餐厅、大堂吧、商务中心、名品中心，二至五楼另配套有完备的空中无边际泳池、健身、SPA、KTV、推拿沐足，为客人打造城市中的惬意绿洲，给每位莅临的宾客呈献独一无二的尊贵体验。 Ramada Plaza Changsha East into the world's biggest hotel group- WYNDHAM, by its international hotel brands - Ramada Plaza named management. Hotel integrating accommodation, conference, Chinese restaurant and western restaurant, business, entertainment and leisure as a whole, is the only a high-end brand hotel in LiuYang manufacturing industry base。A total of 17 layerhotel main building, a total construction area of 2 square meters, has all kinds of capacious and comfortable luxury rooms 200 rooms (sets), the hotel dining area of 4800 square meters, has cateringbox 12. Hotel lobby has a western restaurant, lobby bar, business center, famous brand center, the other second to fifth floor supporting a no marginal swimming pool, GYM, SPA, KTV, massage, massage feet , for guests comfortable oasis in the city, give each to the guests present unique distinguished experience.