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为客人提供帮助,确保他们在入住酒店期间感觉舒适,并且留下难忘的回忆。
在当班期间,行李员要负责礼宾部日常的工作。从更广的角度讲,行李员确保向酒店的所有客人和来访者问候,提供友好迅捷的专业的服务,平等对待每一位顾客。行李员还要使所有抵达、预离的客人和来访者受到热情的欢迎,要使他们有宾至如归的感觉。
To assist guests and ensure their stay are comfortable and an experience to remember.
Bellman is directly responsible for the day to day operations of the Concierge Desk whilst on duty. On a broader scale the Bellman is to ensure that all of the hotel guests and visitors are greeted, attended to and assisted with a level of service that is professional, yet friendly and genuine and second to none. The Bellman is also to ensure that guests and visitors are made to feel comfortable and welcome and "at home" on arriving and departing the Hotel. He follows the Sofitel greeting standard such as Bonjour/ Bonsoir.
上海新华联索菲特大酒店融合巴黎式典雅与上海式风情,外观借鉴法式古典之源与上海现代之魂,尽显建筑美学。坐落于上海虹桥商务区的优越地段,酒店距离虹桥枢纽仅5分钟车程,距离上海虹桥机场仅3公里,毗邻上海国家会展中心,并有免费班车接送。酒店拥有356间装修典雅的客房,1027平米的豪华宴会厅可轻松容纳900人举办会议和就会,另外酒店设有中、西、日式餐厅及专业酒吧,为宾客打造卓越的商务休闲以及餐饮体验。