- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
扫码下载最佳东方APP
扫码关注最佳东方微信号
MAIN DUTIES:
主要职责:
To maintain theupkeep and cleanliness of F&B outlets, Functions, Offices, and public areasnot covered by stewarding and gardener, ensuring maximum guest satisfaction andadhering to the standard required by our hotel.
负责打扫和维持会议室、餐厅、办公室、多功能厅和其他区域(不包含厨房管事部及花园) 的卫生,以高水平的卫生保证客人最大程度的满足。
To work on arotation basis within Housekeeping. To shampoo and upkeep carpets, upholsteryand hard flooring in accordance to Hotel standards.
做好客房部基础工作运转,按照饭店的标准清洗地毯、较赃地板和家俱。
每日工作职责:Daily Job Duties:
Ensure cleaningschedules are completed in a routine and timely manner Replenishes guestsupplies.
熟知酒店所有的公共区域。
Respond toemergencies effectively and efficiently.
确保规律而及时地完成清洁进度表。
Respond toemergencies effectively and efficiently.
对紧急事件的发生做出有效地处理。
Liaise withHousekeeping Supervisor in relation to chemical usage, problems orrectification suggestions.
当涉及化学药剂的使用、存在的难题或者改进建议须与客房主管联系。
Maintainknowledge of special programs and events in the hotel in order to recognize andrespond to guests needs.
熟知酒店特殊程序和事件的相关信息,以便了解和满足客人的需求。
Maintain Hotelinformation to be able to provide information to guests.
熟知酒店信息,以便能为客人提供酒店的相关信息。
Assist guestsand escort them to locations within the hotel at their request.
根据客人的要求为客人提供帮助,引领他们到酒店内的其它场所。
Complete tasksas directed by Management.
完成管理层指派下来的其它任务。
Refer majorcomplaints to management.
向管理层汇报主要的投诉事件。
Operateequipment safety and sensibly.
安全、正确对机器设备进行操作。
Maintain stocklevels.
维持正常的库存量。
Recycle wherepossible.
尽量重复利用。
Works in linewith business requirement.
工作须符合商业要求。
Adhere toInter-Continental Hotel Group Corporate Code of Conduct.
坚持酒店的员工手册和总的政策与程序。
Adhere toHousekeeping Policies and Procedures.
坚持客房部的政策与程序。
Report problems to Management with suggestions for resolution.
向管理层汇报存在的问题并提出建议与决策。
上海新华联索菲特大酒店融合巴黎式典雅与上海式风情,外观借鉴法式古典之源与上海现代之魂,尽显建筑美学。坐落于上海虹桥商务区的优越地段,酒店距离虹桥枢纽仅5分钟车程,距离上海虹桥机场仅3公里,毗邻上海国家会展中心,并有免费班车接送。酒店拥有356间装修典雅的客房,1027平米的豪华宴会厅可轻松容纳900人举办会议和就会,另外酒店设有中、西、日式餐厅及专业酒吧,为宾客打造卓越的商务休闲以及餐饮体验。