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    职位:服务员

  • 职位性质:全职
  • 工作地区:上海市
  • 招聘人数:5人
  • 学  历:不限
  • 工作经验:不限
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:不限
  • 年龄要求:18-30
  • 计算机能力:不限
  • 语言要求:不限
  • 性别要求:不限
  • 婚姻状况:不限
  • 国际联号工作经历:不限
  • 薪资待遇:5001~6000
  • 职位有效期2017-12-06至2018-03-06

岗位职责/职位描述

 • Responsible for providing our guests with the highest quality of service, following standards and processes defined by the Management.
负责为客人提供优质服务,遵循总经理制定的标准和规范流程
• Follow up every table in the section to insure all timings are good, no issues or anything unusual to report
检查每桌情况 以确保时效,没有特殊问题及情况发生
• Be an ambassador of the restaurant; creating a genuine contact with every tables and guests in the allocated section, insuring that they are delighted by the experience.
能够与客人建立良好关系,让客人感到宾至如归
• Report any issues or complains to Manager or Assistant, follow up the agreed action, insuring that guests are satisfied when departing the restaurant.
遇到问题及投诉时,能够及时向经理或助理经理汇报,跟进问题解决,以确保客人离店时的满意度
• Responsible for the preparation of hot and cold drinks, according to defined standards
依据标准,负责热饮以及冷饮的准备工作
• Follow up any special request / dietaries all the way thru the service, insuring that drinks / food served is as requested.
跟进服务中的特别要求,确保服务到位
• Create, maintain and develop a close working relationship with the Management and restaurant team to insure trust and efficiency of the team as well as a good team spirit
与经理及团队建立、保持和发展紧密的共事关系,以确保团队间的信任和高效率,发扬良好的团队精神
• Create, maintain and develop a team spirit and a working environment where respect, passion, hard work, dedication, personal satisfaction and development are the key words
创立、保持和发展以尊重、激情、勤劳、奉献、个人满意和自我发展为中心的团队精神和工作环境
• In charge of the preparation (mise en place – MEP) of the dining room insuring that standards, procedures and timings are respected; as well as been fully checked before each meal period
负责营业前的准备工作,确保各项标准和规范流程得到遵守
• Perfect knowledge of the menu, produce and restaurant’s history are required, as well as developing it with time
熟知餐厅背景及菜单内容
• Be the link between the guests and the kitchen, for the food transportation but also the communication of any issues, request etc…
成为客人与厨房间的沟通桥梁,不仅在食物供应上,更包括一些问题及要求
• Do monthly inventories with Managers, counting all the equipment as requested
与经理检查月库存,清点设备
• Attend the daily briefing going thru any changes on the menu, VIP’s information, talking about any service points from the day before (to be discussed with Manager before).
参加每日例会,检查菜单变更,VIP客人信息,服务要求简述等
• Insure that the uniforms are in perfect presentation and show the highest level of grooming.
注意个人仪表及制服整洁
• Provide day to day on the job training and coaching to colleague in order to constantly keep developing have consistency of standards
• 参与工作培训,接受同事指导,以不断发展及规范流程
• Daily update of regular guests files with preference, personal infos, allergies, Bday etc…
更新餐厅常客的个人信息,喜好忌讳及生日等信息
 
 

  • 乔埃侯布雄(上海)餐饮有限公司
  • 乔埃侯布雄(上海)餐饮有限公司
  • 乔埃侯布雄(上海)餐饮有限公司
  • 乔埃侯布雄(上海)餐饮有限公司
  • 乔埃侯布雄(上海)餐饮有限公司
  • 乔埃侯布雄(上海)餐饮有限公司
  • 乔埃侯布雄(上海)餐饮有限公司
  • 乔埃侯布雄(上海)餐饮有限公司