Hostess领位/客户关系
职位概述：
1、 保持餐厅前台的整洁和美观
2、欢迎客人并安排就座
3、掌握客情，接听电话，接受预定，联系客人
4、再次确认当天的所有预订
5、处理和收集所有接收到的消息，及时向领导汇报
任职要求：
1、 形象气质佳
2、 1年以上相关工作经验，或酒店管理等相关专业大专以上应届毕业生
3、 良好的英语沟通能力

RESPONSIBILITIES
The cleanliness and nice presentation at the reception desk 
To welcome the guests and seat them
To take telephone calls, take reservations and contact guests
Reconfirm all reservations of the respective day
Handle and channel all messages received
MAIN TASKS
Maintain the cleanliness at the reception desk
Take reservations but not more than the restaurant can accommodate and write them down into the reservation book. It helps us to organize the service
Welcome guests at the door and bring them to a preferred and available table
Inform the station supervisor of new arrivals, in order for him to coordinate the service
Assist the waiter to set and clean up the tables during the rush hours if needed
When customer are leaving, stand beside him thank him for patronizing the restaurant, and wish him a good day
Update guest history on a daily basis
Check all reservations with guest history
Make sure that the table set up is corresponding to your seating plan
Calculate number of covers, set menus as well as the guest mix and also accumulate a month to date as a basic information for the log book
Farewell the leaving guests, thank them for their patronage
Leave your hostess desk always in a good condition

双立人全球首家餐厅The Twins  双立人德国双立人创立于1731年，是世界知名的刀具、锅具制造商，也是摩登厨房及餐桌美学的实践探索者。如今双立人的产品与服务受到中国消费者的广泛认可。  Cornelia Poletto她是德国排名第一的女厨师，亦是德国家喻户晓的美食选秀节目《The Taste》唯一的女性导师，及超人气美食节目的跨界主持人。她擅长地中海风情烹饪，挑剔食材，关注食物的新鲜与健康。她与弟子Felix Neumann共同打理中国上海The Twins餐厅。 餐厅理念The Twins餐厅由双立人及Cornelia Poletto联合管理，这间中西融合的餐厅位于双立人之家（全球旗舰店）二楼，由米兰设计师Matteo Thun与Antonio Rodriguez共同设计。地中海风情的诱人美馔，分别在Casual Dining 休闲餐厅和Fine Dining 精致餐厅里绽放呈现，午市侧重商务套餐，晚间则由创意单点美食领衔。而活色生香的Food Bar 生鲜吧供应新鲜生蚝、龙虾及西班牙伊比利亚黑猪火腿。餐厅中设有双立人美食学院Gourmet School，缔造“社交厨房”的烹饪文化。餐厅及厨房内所用器物，多为双立人集团旗下品牌。  The Twins by Cornelia Poletto地址：静安区石门一路286号兴业太古汇双立人之家全球旗舰店2楼营业时间：午餐 11:30 - 13:30 ；晚餐17:30 - 22:00餐厅电话：021-52555659   简历投递邮箱：hrtwins@zwilling.com.cn