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Essential Duties and Responsibilities
主要职责
Monitors Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service
监督客房部人员,以确保向所有客人和内部客户提供及时和礼貌的服务。
Oversees laundry operations
监管洗衣房的工作。
Schedules routine inspections of all Housekeeping areas by/with the Assistant Executive Housekeeper and other supervisory personnel
制定与助理行政管家及其它管理人员一起视察客房部工作的时间安排。
Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair
定期对客人区和公共区域进行视察,以确保家具、设施和设备的得到良好的清洁和修缮。
Manages spring cleaning schedules
管理春季大清扫日程安排。
Makes recommendations to the General Manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair
就家具、设施和设备的保养向总经理或其代理人提出建议,确保所有家具、设施和设备均得到良好清洁和修缮。
Informs other departments of Housekeeping matters that concern them, particularly the Laundry Department, the Engineering Department, the Front Office, and the Food and Beverage department. Maintains open channels of communication with other department heads and the General Manager or the General Manager’s designate
向其它部门通报客房部与其有关的事项,特别是洗衣部、工程部、前厅部和餐饮部。与其它部门负责人、总经理或其代理人保持良好的交流渠道。
Establishes and maintains effective human relations and works with human resources to ensure that team members performance is effectively managed
建立并保持良好的人际关系,与人力资源部门一起对团队成员的工作表现进行有效管理。
Maintains appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of Housekeeping personnel
保持客房部员工的衣着、卫生、制服着装、外表、仪态和行为标准。
Conducts regular department meetings
定期召开部门会议。
Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs
在合理的成本范围内,确认并保证清洁工作、保养工作、客房物品供应和酒店用品的最高标准。
Supervises outside contractors to ensure contractual compliance
对外来承包商进行监督,以确保合同合规。
Implements and controls Housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures
执行并管理客房部关于工作人员及客人健康和安全的规定,如失物招领、钥匙管理、安全和紧急情况处理工作程序以及环境工作程序。
Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats
准备在紧急情况下完成分派给的任务,如在火灾、停电和炸弹威胁事件期间。
Works with Human Resources on manpower planning and management needs
和人力资源部一起进行人力规划和管理需求。
Works with Director of Finance in the preparation and management of the Department’s budget.
和财务总监一起编制和管理部门预算。
(该单体店在西昌)
Paxton Vacances Hotel Management Group comes from French expression. “Paxton”, which is derived from Latin Archaism, means “Easy to live”, and “Vacances” means “vacation” in French. The profound meaning of Paxton Vacances became Paxton's core concepts:”Natural”, “Partner”, “Elegance”, “Unique”, “Warm“,“Memory”.源于法国的柏栎酒店管理集团, 其“Pax”的古英文词意为「和谐」、“ton”意为「均衡」, “Paxton”取二者之精华,寓意「易居」;“Vacances”则为法语「度假」之意。依地理之利、伴人和之势、借专业之功,成就了柏栎卓、归、伴、雅、温、忆的品牌理念。 Since 2010, Paxton Vacances Hotel Management Group owns six hotel brands in China, including Paxton Vacances Hotels & Resorts, Paxton Park Hotels, Suiton Plus by Paxton, CenterParcs by Paxton, Suiton by Paxton, Box by Paxton, which covered the whole gamut of hotel types, entry luxury & minority of the population, vacation, commercial, boutique(apartment), express & fashion, plain country homestay. At present, Paxton House Club has carried out strategic cooperation with a number of vacation exchange platforms, which can realize multi-hotel room exchange across regions.自2010年始,柏栎酒店管理集团在大中华区现运营六个品牌:“ 柏栎子居”、“ 柏栎尊选”、“ 柏栎精选”、“ 柏栎荟舍”、“栎宜”、“邻零忆 ”;主要涵盖小众轻奢、度假、商务、精品(公寓)、轻尚、朴素乡村民宿六大酒店品类。 现目前柏栎旗下柏栎荟会员俱乐部 Paxton House Club,与多个度假交换平台进行战略合作,可实现跨区域多酒店房源交换入住。 In 2021, Paxton Vacances Hotel Management Group has established a deep strategic partnership with Dusit Hotel Group to expand the development and operation of Dusit's hotels and resorts in China.2021年柏栎与泰国都喜国际建立了深度的战略合作关系,将大力拓展都喜旗下的酒店和度假村在中国的开发和运营。形成酒店市场份额的有效占位及品牌细分的互补。 While adhering to the values of sincere service, we will present you the most extraordinary experience. It is the first choice for business managers, corporate teams and vacation travelers. As Paxton Vacances’ blueprint expands in Asia, we consistently enhance our offering for better services ”By Your Side” and development with strategic partners.柏栎在遵循真诚服务价值观的同时,为尊贵的客人提供沉浸式的入住体验,是商务洽公、公司团队及度假旅客之首选。随着柏栎蓝图的扩张,我们将不骄不躁的致力于提供更加完善的服务细节,并且寻求有效的战略伙伴。 As for now, Paxton hotels are growing in Asia vacation sites, developed cities and emerging markets—Beijing, Shanghai, Shenzhen, Chengdu, Huangshan, Qingcheng Mountain, Dujiangyan, Jiuzhai Valley, Chuanzhusi, Xichang, Kangding, Honghe, Linzhi, Sanya, Hefei, Kunming, Mangshi, Liaoning, Chiangmai, Bangkok, Phuket in Thailand, Cambodia, Preah Sihanouk , etc. Paxton is looking forward to owning over 8000 guest rooms by the year of 2025.至今柏栎酒店分布于亚洲度假盛地、发达城市、及新兴市场,布局于:北京、上海、深圳、成都、黄山、青城山、都江堰、九寨沟、川主寺、西昌、康定、红河、林芝、三亚、合肥、昆明、芒市、辽宁、泰国-清迈、曼谷、普吉、柬埔寨 西哈努克等地, 预计在2025年酒店客房总数将突破8000间。 More information about us via www.paxtonvacances.com更多集团信息敬请关注www.paxtonvacances.com