• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 人性化管理
• 帅哥多
• 美女多

 
Essential Duties and Responsibilities
主要职责
Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition
管理前厅部工作人员，以确保来宾被及时的礼貌接待并得到充分的注意和重视。
 
Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
监督前厅部队伍，确保最高的入住率和平均房价，以实现收益最大化。
 
Monitor Front Office, and particularly Guest Relations personnel, to ensure priority members known repeat guests and other VIPs receive special attention and recognition
监督前厅部，特别是客户关系人员，确保优悦会会员、常客和其它贵宾得到特别的关照和礼遇。
 
Promote Inter-Hotel sales and in-house facilities and monitors Front Office Marketing techniques in line with FIT marketing program
促进店际销售及推销酒店内设施，依照散客市场计划监督前厅部人员的市场技巧。
 
Maintain inter-departmental relationships to ensure seamless customer service
维护各部门之间的关系以确保对客服务畅通。
 
Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained
承担保持外观标准的整体责任，确保家具和各种设备均保持外表清洁、运转良好并得到妥善维护。
 
Schedule and regularly conducts routine inspections of areas under his/her control
计划并实施对所管区域的定期检查。
 
Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out
掌握信用政策和程序，并与财务部密切联系，以确保信用程序的全面执行。
 
Know system recovery procedures
掌握系统复原程序。
 
Interpret computer reports
分析电脑报告。
 
Compile statistics for front office and provide reports relating to that area
为前厅部整编统计数字并提供与之相关的报告。
 
Continually check the accuracy of room count
不断检查客房出租率的情况。
 
Approve upgrades and special amenities
批准房间的免费升级及特殊的礼品。
 
Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees
保持部门员工的行为、装束、卫生、制服穿着、外表和仪态标准。
 
Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information
每月召开综合性部门会议，内容包括对需要特别处理和提供详细信息的程序及活动的总结。
 
Communicate to the General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information
向总经理或其的代表，以及其它部门负责人通报所有他们可能感兴趣的信息，如贵宾来店和离店的情况及其它相关信息。
 
Maintain all procedures and adheres to them within the ICHG guidelines; in particular with emphasis on hotel credit policy.
在柏栎酒店集团指导方针的框架内遵守工作程序，特别是要以酒店的信用制度为重点。
 
In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, etc
与紧急事件小组协作，在得到相关授权后准备紧急程序以应对火灾、停电、炸弹威胁、暴风预警等紧急事件。
 
Prepares efficient work schedule for Front Office Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures
在考虑酒店入住情况和预测以及大规模的团组活动，特别是关于提前或延迟到达及离店的情况的前提下，为前厅部员工准备高效的工作计划，安排节日和假日。
 
Works with Human Resources on manpower planning and management needs
和人力资源部一起进行人力规划和管理需求。
 
Works with Director of Finance in the preparation and management of the Department’s budget. 
和财务总监一起编制和管理部门预算。

Paxton Vacances Hotel Management Group comes from French expression. “Paxton”, which is derived from Latin Archaism, means “Easy to live”, and “Vacances” means “vacation” in French. The profound meaning of Paxton Vacances became Paxton's core concepts:”Natural”, “Partner”, “Elegance”, “Unique”, “Warm“，“Memory”.源于法国的柏栎酒店管理集团， 其“Pax”的古英文词意为「和谐」、“ton”意为「均衡」, “Paxton”取二者之精华，寓意「易居」；“Vacances”则为法语「度假」之意。依地理之利、伴人和之势、借专业之功，成就了柏栎卓、归、伴、雅、温、忆的品牌理念。 Since 2010, Paxton Vacances Hotel Management Group owns six hotel brands in China, including Paxton Vacances Hotels & Resorts, Paxton Park Hotels, Suiton Plus by Paxton, CenterParcs by Paxton, Suiton by Paxton, Box by Paxton, which covered the whole gamut of hotel types, entry luxury & minority of the population, vacation, commercial, boutique（apartment）, express & fashion, plain country homestay. At present, Paxton House Club has carried out strategic cooperation with a number of vacation exchange platforms, which can realize multi-hotel room exchange across regions.自2010年始，柏栎酒店管理集团在大中华区现运营六个品牌：“ 柏栎子居”、“ 柏栎尊选”、“ 柏栎精选”、“ 柏栎荟舍”、“栎宜”、“邻零忆 ”；主要涵盖小众轻奢、度假、商务、精品（公寓）、轻尚、朴素乡村民宿六大酒店品类。 现目前柏栎旗下柏栎荟会员俱乐部 Paxton House Club，与多个度假交换平台进行战略合作，可实现跨区域多酒店房源交换入住。 In 2021, Paxton Vacances Hotel Management Group has established a deep strategic partnership with Dusit Hotel Group to expand the development and operation of Dusit's hotels and resorts in China.2021年柏栎与泰国都喜国际建立了深度的战略合作关系，将大力拓展都喜旗下的酒店和度假村在中国的开发和运营。形成酒店市场份额的有效占位及品牌细分的互补。 While adhering to the values of sincere service, we will present you the most extraordinary experience. It is the first choice for business managers, corporate teams and vacation travelers.  As Paxton Vacances’ blueprint expands in Asia, we consistently enhance our offering for better services ”By Your Side” and development with strategic partners.柏栎在遵循真诚服务价值观的同时，为尊贵的客人提供沉浸式的入住体验，是商务洽公、公司团队及度假旅客之首选。随着柏栎蓝图的扩张，我们将不骄不躁的致力于提供更加完善的服务细节，并且寻求有效的战略伙伴。 As for now, Paxton hotels are growing in Asia vacation sites, developed cities and emerging markets—Beijing, Shanghai, Shenzhen, Chengdu, Huangshan, Qingcheng Mountain, Dujiangyan, Jiuzhai Valley, Chuanzhusi, Xichang, Kangding, Honghe, Linzhi, Sanya, Hefei, Kunming, Mangshi, Liaoning, Chiangmai, Bangkok, Phuket in Thailand, Cambodia, Preah Sihanouk , etc. Paxton is looking forward to owning over 8000 guest rooms by the year of 2025.至今柏栎酒店分布于亚洲度假盛地、发达城市、及新兴市场，布局于：北京、上海、深圳、成都、黄山、青城山、都江堰、九寨沟、川主寺、西昌、康定、红河、林芝、三亚、合肥、昆明、芒市、辽宁、泰国-清迈、曼谷、普吉、柬埔寨 西哈努克等地,  预计在2025年酒店客房总数将突破8000间。 More information about us via www.paxtonvacances.com更多集团信息敬请关注www.paxtonvacances.com