• 五险一金
• 技能培训
• 带薪年假
• 人性化管理
• 岗位晋升
• 管理规范
• 节日礼物
• 集团发展
• 员工活动
• 天然氧吧

To have complete knowledge of operational systems at Front Office, Concierge, service center and any other related systems. 
全面掌握前厅部，礼宾部，服务中心操作系统专业知识和其他相关系统知识。
To have complete knowledge of Chedi Ninghai standard operating policies and 
Procedures.
全面掌握宁海安岚酒店标准操作政策和程序方面的知识。
 Establishes and maintains department organization, manning and productivity, ensuring a smooth operation based on forecasted occupancy.
在预测客房出租率的基础上建立和保持部门组织架构，人员配备的合理性并且确保工作的顺利运行。
Hires the best individuals based on market condition.
根据市场的情况，招聘最好的人选。
Implements and manages training program for different sections.
执行和管理各部门的培训计划。
Provides guidance to staff to prepare them for future advancement and achieving their goal.Ensure all career and working goals are met with organized planning.
为员工提供指导，以帮助他们为未来的发展做准备，达到他们的目标。确保所有员工的事业和工作目标都能有计划的实现。
Coordinate with Human  Resource for career and personnel goal development of potential employee.Prepares succession plan for Front Office Deparment.
与人力资源部协调，帮助实现有潜力人才的职业和个人目。为前厅部储备人才。
Conducts performance review on a regular basis.
定期评估前厅部员工的工作表现。
Creates a positive and highly motivated working environment that promotes and
Develops teamwork.
创造积极和谐的工作环境以促进和发展团队精神。
Utilizes and develops communication tools and channels for the dissemination and workflow amongst all sections and divisions.
利用和发展沟通交流的工具和途径，为各部门之间进行很好的工作信息和流程的传递。
Develops systems，procedures and monitors for the accurate maintenance of guest history database.
发展系统，程序，监督客史数据库的维护。
Ensures guest preferences are collected and action upon in order to delight our guests.
确保宾客喜好的收集和行动实施以便在对客服务中使我们的宾客喜出望外。
Actively obtains feedbacks from guests to improve services and facilities.
积极地获得客人的反馈意见以提升服务和设施。
Communicates and develops a high level of competency,knowledge and support and marketing program among team members.
在团队成员中进行沟通和发展高水准的能力，知识。支持市场计划。
Establishes and drives Upsell Incentive Program.
建立和加强促销奖励计划。
Ensures that all guest complaints are handled efficiently and politely.
确保及时有效而得体地处理宾客投诉。
Analyzes cause for complaint and take action to minimize any reoccurrence.
分析投诉原因，采取行动避免再次发生。
Establishes standards and conducts spot checks of internal controls and ensures compliance.
建立标准并且对内部控制进行抽查，以确保其符合标准。
Highlights important points from Daily VIP arrival list,occupancy forecast vs Actual occupancy.Review the previous activities and discuss about the positive and negative performaces.
关注每日抵店贵宾报告中的重点内容及预计客房出租率和实际客房出租率，回顾前期的行为，并讨论积极和消极的表现。
Review departmental profit and loss performance.
回顾部门利润和损益情况。
Prepare and develop yearly capital expenditure requirements.
准备年度固定资产需要。
Ensures the highest level of safety and security by facilitating effective training programs that delivers a high degree of awareness amongst staff and guests.
通过有效的培训计划确保高水准的安全和保卫工作以便提高员工和客人的高度重视。
Ensures hotel emergency are clearly understood and all staff fully trained to handle emergency situations.
确保所有员工进行紧急情况的应对的培训和高度理解。
Perfoms any other duties or tasks as assigned by the Front Office Manager.
执行和完成前厅部经理分配的其他管理治理和特定的工作。
Assit Front Office Manager to manage Front Office Operation.
协助前厅部经理前厅部运营。

“良辰 、美景 、赏心 、乐事 ”，安岚是一个藏于碧波山 岚，集自然人文精粹的身心乐憩之所。携至友嘉宾聚拥纯美自然，悦享无拘时光抱 “随心而至，尽意 而归 ”的惬然心境。酒店地址：中国浙江省宁波市宁海县深甽镇温泉路1888号 邮编315614酒店招聘热线电话：0574-5999 6876简历投递邮箱：cathy.weng@ahnlan.com