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岗位职责:
1.接受线上、线下客户对酒店的预订需求,并予以妥善解决。
2.接听客户对酒店等产品信息的咨询电话,予以解答并作好相关记录。
3.熟悉处理房间预订的程序,给宾客提供给最新和最准确的房况信息。
4.落实“预订未到宾客”的名单和每日团队取消情况。
岗位要求:1.具备热情的工作态度、一定的抗压能力、拥有良好的执行力和团队精神;
2.有一定的沟通能力,口齿清晰、开朗自信,有较强的语言表达能力和人际沟通能力;
3.大专以上学历,普通话标准,谈吐礼貌,声音甜美;
4.熟练掌握基本办公软件操作,中英文打字熟练;
5.具有星级酒店、中介、房产等相关工作经验者优先;
6.具有优良的服务意识和敬业精神。
Jinji Lake, one of the largest inner city lake in China, is the centerpiece if Suzhou Industrial Park. ?MeiCheng Hotel & Apartment Jinjihu Suzhou is situated ideally at MTR Line 1 Xinghujie Station, neighboring Harmony Times Square, the Suzhou International Expo Center, Suzhou science and Cultural Arts Center and the Jinji Lake. Getting around is a breeze, with the nearest Subway Station within walking distance. The Shanghai-Nanjing Intercity Rail SIP Station, which offers easy access to the rest of the region, is just a 10-minute drive away.MeiCheng Hotel & Apartment Jinjihu Suzhou boasts 168 modern, multi-pattern guest rooms and apartments that are ideal for short or long-term stays. Modern and vibrant, the well-organized layout creates the perfect space for living and working. There is everything you need, from a complete home theater entertainment system for your favorite music and movies, to the comprehensively equipped kitchen. Wireless broadband internet access keeps you connected for work or play.位于苏州工业园区中心的金鸡湖是中国最大的城市湖泊之一,苏州金鸡湖美程酒店公寓紧邻金鸡湖及地铁1号线星湖街站,步行即可到达圆融时代广场、国际博览中心、科技文化中心和地铁站。公寓至沪宁城际高铁园区站也仅十分钟的车程。苏州金鸡湖美程酒店公寓拥有168套时尚、充满活力且布局合理的客房和公寓,创造完美的生活和工作空间,适合您短期或长期居住。完整的家庭娱乐系统、完善的厨房设施、无线宽带网络满足您享受娱乐、工作和生活的需求。