招聘Housekeeping Supervisor(Floor) 楼层主管_成都温江皇冠假日酒店招聘信息-最佳东方

Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.

监督和检查分配给客房和公共区域服务生的工作，按酒店和公司业务目标确保符合产品的质量标准，为酒店客人提供卓越的服务。

- Works with Superior Director of Finance in the preparation and management of the Department’s budget.

协助上级领导和财务总监编制和管理部门预算

- Work with management of the Department’s control the cost

协助上级领导对部门成本加以控制

- Complete stock takes as required，Maintain stock levels

按要求完成库存盘点工作，维护存货量

- Ensure all work in accordance with local and hotel rules and regulations

确保所有工作符合地方和酒店的规章制度

- Works with Superior and Human Resources on manpower planning and management needs

与上级领导和人力资源部一起进行人力规划和管理需求

- Supervise the implementation of housekeeping standards and procedures in relation ,Solve employee grievances

监督客房部各项标准和工作程序的执行，并在工作中解决员工受到的不公正待遇

- According to the work needs, design and organize the room attendant training and meeting, improve work efficiency and service quality.

根据与工作需要，设计并组织楼层服务员培训和会议，提高工作效率，提升服务质量

- Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary

对所有直属下级的仪容仪表、守纪情况和工作效率进行评估。如有必要，可直接采取纠正措施

- Supervise the implementation of housekeeping standards and procedures in relation to:

监督客房部各项标准和工作程序的执行：

Bedroom service

臥室服务

Bathroom service

卫生间服务

Valet service

洗衣服务

Cleaning service

清洁服务

Linen maintenance

布巾维护

- Recommended changes to these standards and training needs on an ongoing basis

就这些标准和培训需求提供持续性的改进建议。

- Maintain a current and thorough knowledge of all housekeeping systems

对客房部所有系统有最新和完整的知识。

- Perform Room allocations and Room inspections

分配和检查客房

- Co-ordinate special projects (e.g. site rooms, vermin control, window and carpet cleaning, room inventories)

协调特别项目(如参观客房，除虫，窗户和地毯的清洁，客房供应量)。

- Management of lost property for the hotel，Distribution and collection of keys，Manage storage areas

管理酒店的遗失财物，钥匙的分发和仓库的管理

- Conducts shift briefings to ensure hotel activities and operational requirements are known

进行交接班说明，确保了解酒店的工作和运营需求。

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